Sales Representative

**ABOUT US**:
**BEHAVIORAL ASSESSMENT**:
**POSITION OVERVIEW**:
Startec Refrigeration Service is currently recruiting a **Sales Representative (Field)**to work out of Calgary, Red Deer or Edmonton. The Sales Representative**will have a**strong operational or facilities background who has successfully transitioned into a sales-focused role. This hybrid role will support both our Industrial Refrigeration and Compression & Process divisions, focused on delivering tailored solutions to clients in the upstream and midstream Oil & Gas sectors as well as industrial refrigeration operations**.**You’ll act as a trusted advisor to operators, maintenance leads, and facility managers—understanding their technical needs and translating those into high-value equipment, service, and system solutions. This position requires a confident, field-savvy professional who is equally comfortable on-site with a client as they are collaborating with engineers and technical teams.**The Business Development Representative will be willing to work at a field level and travel as required throughout the Western Canadian region for direct sales relationship building.

**KEY PERFORMANCE INDICATORS (KPI)**:
**CLIENT RELATIONSHIP MANAGEMENT**(Weighting 50%)**:
**_ Client Engagement _**:

- Develop and grow long-term client relationships with key stakeholders in the Oil & Gas industry and with industrial refrigeration clients.
- Proactively seek out, pursue, and close new business opportunities with Oil & Gas producers, midstream operators, and industrial refrigeration clients.
- Conduct site visits, needs assessments, and technical evaluations for refrigeration systems in gas plants, compressor stations, and industrial facilities.
- Work closely with field operators and supervisors in identifying opportunities to replace and/or refurbish process equipment during maintenance turn arounds and shutdowns.
- Provide tailored product and service recommendations based on client operational needs and regulatory requirements.
- Facilitate regular touchpoints, post-project reviews, and performance discussions to ensure satisfaction and retention.
- Maintain up-to-date CRM records and share client feedback with internal teams to improve offerings.

**_ Financial Management_**:

- Review and resolve invoicing issues in collaboration with internal teams and clients.
- Provide support on project cost management, payment terms, and contract alignment

**BUSINESS DEVELOPMENT**(Weighting 50%)**:
**_ Sales Coordination_**:

- Drive the full-cycle technical sales process—from prospecting and needs assessment to proposal development and deal closure—targeting both industrial refrigeration service scopes and engineered equipment supply opportunities within the Oil & Gas sector.
- Facilitate the submission of detailed, technically accurate proposals for field component replacement or refurbishment solutions.
- Negotiate terms, renew contracts, and support strategic account management initiatives.
- Collaborate with field service, project management, and engineering to ensure successful execution of projects and service calls.

**_ Operations Management_**:

- Stay current on industry trends, emissions regulations (e.g., methane management), and the competitive landscape across both industrial refrigeration and Oil & Gas field equipment supply and service sectors.
- Track and manage ongoing service agreements and major maintenance work scopes for key clients.
- Participate in internal sales forecasting, reporting, and strategy development.
- Represent Startec at relevant trade shows, industry events, and client site visits as needed.

**QUALIFICATIONS**:

- 5+ years of technical sales, business development, or account management experience in Oil & Gas or industrial refrigeration services preferably involving field-based services or equipment.
- Strong background in plant or field operations, process facilities, mechanical trades, or refrigeration systems.
- Hands-on knowledge of systems such as propane refrigeration, rotating equipment, and process gas handling.
- Proven success working with operations personnel, maintenance planners, and plant supervisors in field-based settings.
- Solid understanding of gas plant operations, shutdown/turnaround scopes, and aftermarket equipment/service sales.
- Excellent communication and relationship-building skills, with a customer-first approach.
- Comfortable with travel throughout Western Canada, including site visits and occasional overnight stays.
- Proficiency in MS Office and CRM tools.
- Valid Class 5 driver’s license.

We offer competitive wages, training, flexible, dynamic, and exciting work environment.

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