Manager, Medical Affairs

**Who We Are**:
London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that highlight local arts, culture and music. As one of Canada’s largest acute-care teaching hospitals, LHSC is a world-class innovator in clinical care, research and teaching, delivering both local and regional services, including the Children’s Hospital, within a large geographic area. LHSC has a workforce of close to 15,000, dedicated to delivering the highest quality patient care while working together to shape the future of health.

Medical Affairs provides services to support the relationship between London Health Sciences Centre (LHSC)/St. Joseph's Health Care London (St. Joseph's) and Credentialed Professional Staff (physicians, dentists, and midwives). The department also supports the two hospitals' academic mission by facilitating the clinical learning activities of a large number of Residents, Clinical Fellows, and physician supervised students. In support of the Credentialed Professional Staff and physician leaders, the department facilitates the complete Human Resources cycle for hospital-hired medical secretaries and the onboarding process for privately-hired medical secretaries.

The Director of the department reports to the senior medical leaders at each hospital. Members of the Medical Affairs team have responsibilities that encompass joint processes among the two hospitals and the academic partner at Western University (Western), Schulich School of Medicine & Dentistry.

**Job Summary**:
**What the Role is**

Reporting to the Director, Medical Affairs, the Manager directs, controls and evaluates the delivery of department services. They are responsible for translating decisions of the program leadership into execution, by utilizing relationship management and working with internal and external stakeholders to achieve the necessary outcomes. The Manager ensures their team and department operations are aligned with our mission, vision and values, while working together to successfully achieve our strategic objectives.

This role is accountable for day-to-day department activities, including the management of human, financial, and material resources, development and support of a healthy workplace, risk and utilization measurements, and facilitation of improvement initiatives and change management, while operating within approved operational budgets and financial guidelines and controls. A major focus of the role is fostering effective working relationships and networks within the team and with internal and external stakeholders across the city (LHSC, St. Joseph’s Healthcare London, Western University, Lawson Health Research Institute, etc.).

**Qualifications**:
**Who You Are**
- You are self-aware of own assumptions, values, principles, strengths and limitations
- You manage and develop self while modeling qualities such as honesty, integrity, resilience, and confidence
- You engage and support others to foster development, personal goals and encourage a healthy organization
- You achieve results by strategically aligning direction, decisions, actions and evaluation with the vision, values and evidence
- You facilitate an environment of collaboration and cooperation
- You create connections, build partnerships and networks
- You demonstrate a commitment to the organizational vision, mission, values and service excellence
- You are a transformational thinker that encourages and supports innovation
- You have exceptional analytical skills that contribute to effective decision-making
- You are self-directed, courageous, and highly motivated with excellent interpersonal and effective communication skills

**What Skills Are Needed**
- Planning and executing annual operating plans that deliver results and motivate individuals for greater performance excellence
- Strong business acumen and financial experitise
- Values-based leadership and a proven track record for developing and sustaining healthy work environments and effective teams while leading in a performance-driven culture
- Lead and drive system transformation
- Develop self and others through teaching, coaching, mentoring and formal development processes
- Strong analytical skills that contribute to effective problem solving and decision-making

**What You Will Bring with You**
- Successful completion of a recognized baccalaureate degree program in Business and/or Human Resources
- Related post-graduate education preferred
- Minimum of 5 years’ experience in progressively more responsible leadership roles in a healthcare environment, preferably in an acute care academic teaching hospital
- Minimum of 3 years' experience in Medical Affairs preferred
- Preference and consideration will be given