Order Processing Clerk

The Order Processing Clerk is primarily responsible for the daily entry of order/payment batches with chqs./money orders/cash. Once entered, batches will be scanned to TD bank using desktop scanner and must be balanced before releasing; also, balancing the following day to printed reports. Other duties include, but not limited to, handling a variety of administrative duties, and order entry. The Order Processing Clerk must be extremely detail oriented and able to produce very high levels of output with great accuracy while working both in a small team and independently. The Order Processing Clerk must also possess excellent verbal and written communication skills and strong data entry skills. Essential Job **Responsibilities**: - 70% - Keying/scanning payments/orders which have chqs/money ords/cash. Scan batches to TD bank and balance to reports. - Process nsf cheque returns from bank and bankruptcies - Take deposit to TD bank usually weekly (monthly reimbursement for mileage) - Work weekly cancel/skip lists from Niles marketing department. - Provide accurate and timely results as department works within a 24 hour turnaround timeframe - Follow proper procedures with regards to data processing - Prioritize work to ensure tasks are handled in appropriate sequence - Key orders and payments without currency as needed - Fixing daily web order errors - Assist with releasing personalized order shipments as needed - Verify and correct addresses using address accuracy lists when daily duties are completed - Backup for mail opener machine to sort and batch payments/orders. 30% Administrative/Other - Processing outgoing mail from all departments and weekly Canpar mail to head office - Folding and mailing weekly direct mail refund cheques / and customer service letters - Processing catalogue requests as received - Printing and mailing monthly certificates of authenticity - Research weekly cross border orders from USA and process if available in Canada. - Sort and mail monthly dealer statements. - Demonstrate excellent communication skills - Written & Verbal - Work in the warehouse when required to assist in fulfilling orders and shipments Required Qualifications **Education, Licensing, Certification, and Experience** - Minimum of a High School diploma or equivalent - 1-2 years of administrative experience **Knowledge, Skills, and Abilities** - Typing skills to include minimum of 50 WPM (words per minute) - Order Entry skills to include a minimum of 15,000 KPH (keystrokes per hour) strong numeric skills - Must be able to meet and exceed standards in all areas - Extremely detail oriented - Able to produce high levels of output with accuracy - Clear and concise telephone communication skills - High concentration and energy levels, with the ability to multi-task **Other Criteria** - Maintaining all goals set out by Order Processing Supervisor **Preferred Qualifications** **Education, Licensing, Certification, and Experience** - College courses or an Associates degree is preferred - Computer courses (Word, Excel, Windows) **Knowledge, Skills, and Abilities** - Typing speed of 50 WPM or more Working Conditions - Med noise environment - Repetitive motions - Use of eye hand coordination - Close Vision (Clear vision at 20" or less) - Color Vision (Ability to identify and distinguish colors) - Standing (8%), Sitting (90%), Walking (2%) - The Bradford Exchange respects and upholds the requirements under the Accessibility for Ontarians with Disabilities Act (2005), and its associated standards and regulations. We are committed to providing accommodations upon request._ **Job Types**: Full-time, Permanent **Salary**: $16.50-$17.50 per hour **Benefits**: - Casual dress - Dental care - Employee assistance program - Extended health care - Paid time off - Profit sharing - RRSP match - Vision care Schedule: - 8 hour shift **Experience**: - Data entry: 1 year (preferred) - mailroom: 1 year (preferred)