Hotel Front Desk Clerk

1 week ago


Tobermory, Canada Adventure The Bruce Inn Full time

**Students are Welcome.**

Adventure The Bruce is top rated hotel Located in Tobermory, ON N0H 2R0. We are customer-centric, supportive, and our goal is to provide excellent accommodation experience for all visitors to Bruce Peninsula.

Our work environment includes:

- Casual work attire
- On-the-job training
- Safe work environment

Adventure The Bruce Inn and Stella's Gelato and Cafe are looking for motivated, responsible All-rounded employees.

**Seasonal positions are until late October 2024.**

Front Desk($18 per hour). Check in and out for the guests. Reservation over the phone and online. Respond to guest queries and requests. Helping Laundry and folding beddings/sheets/towels etc. Help cleaning rooms when busy

Stella's Gelato and Cafe is also Hiring

Hours full time 30-44 hours/week

**Summary**

As a Hotel Front Desk Clerk, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. Reporting to the Front Office Manager, your core responsibilities will include managing reservations, handling phone, and addressing guest inquiries. Your hospitality experience will be essential in creating memorable stays for our guests. Additionally, your premium skills in multilingual communication and phone etiquette will enhance guest interactions, while your dedication to guest services will contribute to the overall success of our hotel. Join our team and help us deliver outstanding hospitality.

**Qualifications**
- Proven customer service skills with a focus on guest satisfaction
- Excellent phone etiquette and communication skills

Pay: From $18.00 per hour

**Benefits**:

- Casual dress
- Discounted or free food
- Employee assistance program
- On-site parking
- Relocation assistance
- Store discount

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Ability to commute/relocate:

- Tobermory, ON N0H 2R0: reliably commute or be willing to relocate with an employer-provided relocation package (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 2025-05-01


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