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Housekeeping Supervisor

2 weeks ago

Pembroke, Canada Best Western Pembroke Inn & Conference Centre Full time

**Job Summary**

**Responsibilities**:

- Supervise and coordinate daily housekeeping operations to ensure efficient workflow and high-quality service.
- Develop and implement cleaning schedules and procedures for all areas, including guest rooms, public spaces, and back-of-house facilities.
- Train, mentor, and evaluate housekeeping staff, promoting a culture of excellence in service delivery.
- Conduct regular inspections of guest rooms and common areas to ensure compliance with cleanliness standards.
- Manage inventory of cleaning supplies and equipment, ensuring availability while minimizing waste.
- Address guest inquiries or complaints regarding housekeeping services promptly and professionally.
- Collaborate with other departments to ensure seamless operations within the hotel environment.
- Maintain records related to housekeeping activities, including staff schedules, supply usage, and maintenance requests.

**Experience**:

- Previous experience in a supervisory role within the hospitality industry is preferred.
- Strong knowledge of hotel housekeeping practices, custodial duties, and industrial cleaning standards.
- Excellent organizational skills with the ability to manage multiple tasks effectively.
- Exceptional communication skills to interact positively with staff and guests.
- A commitment to maintaining high standards of cleanliness and customer satisfaction.

Join our team as a Housekeeping Manager where your leadership will contribute to creating an exceptional experience for our guests

Pay: $17.50-$17.70 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Company events
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift

Work Location: In person

Expected start date: 2024-10-01