IT Controls Governance Specialist

**The opportunity**

You will enable your business and IT partners to recognize and manage information risk in an ambitious and dynamic business environment. You will provide governance and support of IT Audits with a focus on SOX. This is an outstanding opportunity to lead in a field that is dynamic and critical to our business operations. Your expertise will help us deliver top-notch IT controls governance and successfully implement comprehensive risk management strategies.

**Responsibilities**
- Collaborate with IT teams to ensure alignment to and detailed recording of IT General Control processes.
- Assist IT teams in the maintenance of control process flow documentation.
- Coordinate evidence collection and perform quality control on evidence provided to audit.
- Manage meetings with control owners, internal audit, and external audit.
- Advance any delays to people leaders when required.
- Report on progress related to audit, issues, and corrective action plans.
- Facilitate training and governance to assist IT teams in successfully communicating with internal and external auditors.
- Collaborate with team members to develop solutions for potential issues.
- Evaluate and address the underlying causes of issues with customers, partners, and team members to mitigate risk and establish effective and verifiable action plans.
- Support technology risk assessments working alongside IT, cybersecurity, and others.
- Collaborate with business and IT to prioritize ITGC's.
- Collaborate with other divisional/segment teams for a successful global outcome.
- Other duties as assigned.

**How will you build impact?**

You will show our customers, collaborators, and regulators that important internal and third-party IT services are delivered with effective information risk controls. You will report to a director and regularly interact with colleagues in systems support and governance roles, their managers, and senior management. Your commitment to following controls and governance standards will guarantee seamless service delivery and contribute to our reputation for excellence.

**What motivates you?**
- You obsess about customers, listen, engage, and act for their benefit.
- You think big, with curiosity to discover ways to use your skills to enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.

**What we are looking for**
- Professional certification or designation in information security (e.g., CISM, CISSP) or IT auditing (e.g., CISA) or a related field preferred.
- University Degree or equivalent experience preferred.
- Strong personal computing skills (MS Office, MS SharePoint) and familiarity with GRC (i.e Archer) and change management tools (i.e ServiceNow, Git)
- Superb communication skills (oral and written) including presentation skills and demonstrated ability to present at all organizational levels.
- Knowledge of audit methodologies, project management and system development methodologies, control frameworks and risk management practices.
- Flexibility in working hours due to the company’s global footprint.
- Working knowledge of the Sarbanes-Oxley Act of 2002.

**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.Professional development and leadership opportunities.

**Our commitment to you**
- Values-first culture
We lead with our Values every day and bring them to life together.
- Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
- Continuous innovation
We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity, and Inclusion
We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

**About Manulife and John Hancock**

**Manulife is an Equal Opportunity Employer**

**Primary Location**

Toronto, Ontario

**Working Arrangement**

Hybrid
**Salary range is expected to be between**

$92,190.00 CAD - $171,210.00 CAD

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short