Host/hostess -winter-full Time

6 days ago

Blue Mountains, Canada Blue Mountain Resort Full time

Seasonal (Seasonal)
**WHAT'S IN IT FOR ME?**
- Free Alterra Mountain Pass for employees; ski or ride for free at Alterra owned destinations
- Alterra Mountain Passes for your family;
- Discounts on Blue Mountain Lift tickets for friends and family;
- Free skating;
- Staff priced meals &Starbucks treats;
- Staff room rates at all our hotels;
- Retail savings at Burton, The North Face, Red Devil Sports, Hillside, and more

**SEASONAL - FULL TIME**

**START DATE- Mid December**

**WAGE- $18.00 HR**

**4 to 5 Shifts per Week**

**WHAT WLL I BE DOING?**

The Host/ Hostess plays an integral role in supporting the daily front of house functions of the dining experience in our various restaurants. The Host/ Hostess will be the first employee our guests interact with making strong customer service and organizational skills a key to success in this position.
- Responsible for greeting patrons as they arrive in a warm and friendly manner, guiding them to their tables and introducing them to their server.
- Manage reservation system by booking, cancelling and confirming reservations, as well as monitoring the reservation systems waitlist and communicating estimated wait times to guests
- Monitor restaurant activity to determine seating and dining flow by having an awareness of each servers table load, timing and section. This involves maintaining the reservation systems seating chart
- Provide each patron with a menu or when applicable details on how to view the menu through their tables QR code. Communicate daily specials.
- Field customer complaints and respond to inquiries and requests in a timely, friendly and efficient manner
- Assist with opening, closing and side duties that include cleaning, stocking, folding silverware etc
- Assisting Servers running food and Bussing tables

**AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE**

**BLUE MOUNTAIN RESORT COMPANY OVERVIEW**

Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

**ALTERRA COMPANY OVERVIEW**

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

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