Lease Administrator

**Lease Administrator**
As a Lease Administrator, you can expect to work collaboratively with a team of about 8 colleagues on completing retail transactions system adjustments, system audits and reporting. You will be ensuring the accurate completion for trade-up terminations as well the timely completion of ongoing payment setups and specialized customer manual invoicing. Responsible for exercising adherence to: credit and matrix authorizations, system rules, and corporate policies to ensure the accurate completion of responsibilities while meeting customer expected turnaround-timing commitments.

Find out more here about how you can unleash your full potential at DLL
**Day to Day**
- Booking Functions - Responsible for the following for each transaction:

- Finalize the booking process within Infolease
- Prepare all terminations associated with a newly booked contracts
- Prepare Trade-up Journal
- File preparation for Imaging
- Creating all Trade-Up terminations
- Reconciliation of Trade-Up journals
- Reconciliation of Dealer Payables
- Responsible for liaising between Finance and Contract Admin for funding related items.
- Manage all funding needs after booking to ensure they are done on a timely and accurate basis.
- Responsible for specific Reconciliations between Portfolio Administration and Finance
- Ensure accurate and timely updates of all necessary data in DLL’s back end system.
- Address customer complaints, identify source causes of issues and work with the team/other departments on resolutions.
- Ongoing pre-authorized payment plan setups
- Manual invoicing for specialized customers
- Multi-Asset Uploads and file preparation

General:

- Develop and maintain a positive consultative relationship with internal customers as it relates to key system requirements and processes.
- Accountable for achieving daily, weekly and monthly KPI’s and SLA’s.
- Ongoing procedure review and update, including updating procedures, training manuals, and reports.
- Responsible for ensuring that proper records are kept and that policies and procedures are followed, as well as, ensuring all internal controls are adhered too.
- Support the implementation of IT projects, which includes but not limited to the creation of: test cases, execution of test cases, creation/amendment of procedures/training material, and training of users.
- Responsible for file preparation for imaging.
- As part of the Lease Admin team, the Lease Administrator will also be called upon from time to complete other administration responsibilities to ensure effective workload for the entire team.
- Special projects and other duties as assigned by management from time to time.
- Back-up to others within the Portfolio Administration Department as deemed necessary and assigned by manager.
- “_We not only live up to the expectations of our customers for today, but also anticipate their market needs of tomorrow.”_

**All members enjoy**
- Two working days per year volunteering for a local charity.
- Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
- Flexible hours with possibility to work from home
- Career development opportunities: online learning, member development programs.
- Check this link to an overview of all benefits in your region.

**Essentials**
- Post-Secondary education a requirement.
- Strong attention to detail and excellent keying data entry skills.
- Having worked in a Finance or Operations function with leasing or financing industry experience considered an asset.
- Ability to manage multiple priorities within tight timeframes while maintaining ongoing attention to detail while meeting set deadlines.
- Must be self-directed, decisive and goal oriented.
- Comfortable working in an empowered work environment with established goals/expected results and limited step-by-step direction.
- Ability to embrace and champion change.
- Capable of driving growth capacity by continuously looking for better ways to improve processes.
- Excellent problem-solving skills along with logical thinking.
- Excellent verbal and written communication skills along with effective interpersonal skills.
- Able to work independently.
- Excellent planning & organizational skills.
- Solid team player with the ability to work in a very demanding, fast-paced environment.
- Proficient in MS - Word & Excel and Outlook.
- Ability to come into office 3-5 times per month

**Choose Wellbeing**
DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows:

- Connection - Build meaningful connections with other DLL members
- Health - Manage mental, emotional and physical health
- Finance - Provide learning opportunities to help members achieve personal financial health
- Lifestyle - Mainta