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Customer Success Specialist
1 hour ago
**Join Our Innovative A/V Software Company as a Customer Success Specialist**
Are you passionate about audio-visual technology, gaming and social media? Are you eager to learn and make a difference? We're seeking a dynamic Customer Success Specialist to join our innovative software company. If you thrive on delivering exceptional customer experiences and are skilled at demonstrating software and hardware solutions tailored to customer needs, we want you on our team
**Key Responsibilities**:
- **Solution Demonstration**: Present and demonstrate our software app.
- **Configuration & Pricing**: Assist customers and resellers with solution configuration and pricing.
- **Installation Support**: Provide expert guidance and support during the installation process.
- **Customer Training**: Deliver comprehensive training to help customers maximize the benefits of our solutions.
- **Customer Focused**: Quickly understand customer needs and provide on-the-fly demonstrations.
- **Computer Savvy**: Possess a solid understanding of available computer hardware, peripherals and software options. Strong knowledge of Microsoft Windows eco-system
- **Adaptable**: Flexibly adapt to different customer setups and environments.
- **Educator**: Have a good grasp of teaching and training methodologies.
- **Camera Ready**: Comfortable in front of a camera, has some camera presence, and able to record short for content, training videos and support social media with content.
**What We Offer**:
- **Engaging Work**: Enjoy presenting and interacting with customers in a dynamic environment.
- **Location**: Based in Toronto, CAN, with only occasional travel required.
- **Impactful Role**: Be a key player in our mission to revolutionize the A/V industry.
**How to Apply**
Pay: $50,000.00-$70,000.00 per year
**Benefits**:
- Casual dress
- On-site gym
- On-site parking
- Paid time off
- Stock options
- Wellness program
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
