Waiter/waitress

Work Term: Temporary
- Work Language: English or French
- Hours: 40 to 44 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- or equivalent experience
**Work site environment**:

- Cold/refrigerated
- Hot
- Noisy
- Odours
**Work setting**:

- Restaurant
- Formal dining room
- Private club
- Urban area
- Rural area
- Cafeteria
- Remote location
- Various locations
- Embassy
- Passenger ship
- Dining car
- Catering firm
- Willing to relocate
- Fast food
- Coffee shop
- Pub
- Bistro
- Camp
- Central food commissary
- Chronic or long-term care facilities/centres
- Delicatessen
- Hospital/medical facility or clinic
- Hotel, motel, resort
- Private residence
- School or educational institution/establishment
**Tasks**:

- Must be of legal age to mix and serve alcoholic beverages
- Address customers' complaints or concerns
- Prepare and serve specialty food at customers' tables
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Describe menu items including daily specials for customers
- Enforce provincial/territorial liquor legislation and regulations
- Advise on menu selections
- Balance cash and record sales
- Clear and clean tables, trays and chairs
- Describe and advise on wine selection
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
- Order and maintain inventory of wines and wine glassware
- Perform sensory evaluation of wines
- Serve food and beverages
- Supervise other servers and bussing staff
- Take orders and relay to kitchen and bar staff
- Schedule staff
- Train staff
- Assist clients/guests with special needs
- Provide customer service
**Supervision**:

- More than 20 people
**Computer and technology knowledge**:

- Electronic cash register
- Point of sale system
**Security and safety**:

- Bondable
- Criminal record check
**Transportation/travel information**:

- Own transportation
- Own vehicle
- Valid driver's licence
- Public transportation is available
**Work conditions and physical capabilities**:

- Bending, crouching, kneeling
- Handling heavy loads
- Overtime required
- Physically demanding
- Standing for extended periods
- Work under pressure
**Weight handling**:

- Up to 23 kg (50 lbs)
**Own tools/equipment**:

- Uniform
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Initiative
- Organized
- Reliability
- Team player
**Screening questions**:

- Are you available for shift or on-call work?
- Are you willing to relocate for this position?
- Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
- What is the highest level of study you have completed?
- What is your current field of study?
- What is your current level of study?
**Green job**:

- Involves duties and responsibilities that lead to positive environmental outcomes
- Involves supporting green economy sectors
- Requires specialized environmental skills or knowledge
**Health benefits**:

- Paramedical services coverage
**Financial benefits**:

- As per collective agreement
**Other benefits**:

- Free parking available
- Parking available