Pharmacy Assistant

Neighbourly Pharmacy is looking for a Pharmacy Assistant to join our team at Pine Pharmacy in Powerview-Pine Falls, Manitoba.

**Responsibilities**:

- Customer Service: Greet customers, answer phone calls, and respond to inquiries about medications and pharmacy services courteously and professionally.
- Prescription Processing: Assist in processing prescription orders, including data entry, labelling, and packaging under the supervision of a pharmacist or pharmacy technician.
- Medication Dispensing: Count, measure, and package prescription medications accurately and safely, following established protocols and procedures.
- Inventory Management: Receive, unpack, and stock incoming shipments of medications and supplies. Monitor inventory levels, conduct stock rotations, and assist with inventory audits as needed.
- Insurance and Billing: Independent complex order entry, address insurance claims and billing issues, flag concerns to pharmacists, and ensure accurate paperwork submission.
- Cleaning and Maintenance: Maintain cleanliness and organization of the pharmacy area, including medication shelves, dispensing counters, and workstations. Dispose of expired medications and hazardous waste according to regulatory guidelines.
- Administrative Support: Perform clerical tasks such as filing, faxing, and scanning documents.
- Compliance: Adhere to all applicable laws, regulations, and pharmacy policies, including privacy and confidentiality requirements.
- Other Duties: Assist with special projects, promotions, and events as assigned by pharmacy management.

**Qualifications**:

- Experience: Minimum 1 year of experience as a Pharmacy Assistant in a retail pharmacy with a preliminary understanding of the pharmacy business.
- Education: High school diploma or equivalent. Completion of a pharmacy assistant program or a relevant healthcare certification is preferred but not mandatory.
- Training: Kroll experience is an asset.
- Communication Skills: Excellent verbal and written communication skills. Ability to interact professionally with customers and colleagues.
- Attention to Detail: Strong attention to detail and accuracy in performing tasks such as medication counting and labelling.
- Organization: Effective organizational skills to manage multiple tasks and prioritize workload in a fast-paced environment.
- Experience in advanced skills (e.g., Compounding, automation, central fill, compliance packaging, OAT).
- Team Player: Ability to work collaboratively with pharmacy staff and contribute to a positive team environment.
- Growth mindset with an ability to quickly learn advanced skills and adapt to change, proficient knowledge of pharmaceutical terminology and dosage calculation.
- Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, based on the operational hours of the pharmacy.

**Schedule**:

- 40 hours per week.
- The store is open Monday to Friday from 10:00 a.m. to 6:00 p.m. and Saturday from 10:30 a.m. to 4:30 p.m.
- The usual shifts will fall between these days and times.
- 8-hour shift
- Day shift
- Monday to Friday
- Weekend as needed.

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Paid time off
- Store discount
- Vision care

**Who We Are**:
Neighbourly Pharmacy is Canada’s largest and fastest growing network of community pharmacies. Our 295+ locations from coast to coast are united by one priority: our patients We strive to uphold each pharmacy’s tradition of providing outstanding patient care by offering accessible healthcare with a personal touch of kindness in each community we serve. We have been recently recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.
Neighbourly Pharmacy is an equal opportunity employer. We are committed to delivering accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. While all responses are appreciated, only those being considered for interviews will be acknowledged.
While all responses are appreciated, only those being considered for interviews will be acknowledged.
INDMB