Manager, Catering Sales

**Company Description**
At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

As the Manager of Catering Sales, you will drive the success of our catering operations across Scotiabank Arena, Real Sports, and e11even. Your primary focus will be on achieving departmental sales goals and maximizing revenue by identifying new business opportunities, nurturing existing client relationships, and contributing to innovative revenue-generating initiatives. Your strategic approach and leadership will be vital in enhancing our brand visibility and ensuring exceptional client experiences.
- Identify and target new market opportunities to drive catering revenues and enhance brand visibility.
- Manage incoming catering sales inquiries, including contract negotiations, Banquet Event Orders, and coordination of logistics.
- Develop and maintain a robust database of clientele, focusing on relationship management and retention strategies.
- Develop and implement innovative sales and marketing strategies, including promotional campaigns and digital outreach.
- Attend and represent the company at industry events, trade shows, and networking functions to foster new business relationships.
- Organize, attend, and support internal and external client events, including site visits, tastings, and luncheons.
- Evaluate and ensure the fulfillment of contractual commitments with corporate partners and sponsors, maintaining high standards of service delivery.
- Liaise with cross-functional teams, including culinary, operations, and marketing, to ensure seamless execution of catering events.
- Lead internal event management efforts, providing strategic input and oversight to ensure successful execution.
- Develop and manage a comprehensive sales forecasting and reporting system to track performance and identify areas for growth.
- Participate in special projects and undertake additional responsibilities as needed to support overall business objectives.

**Qualifications**:
- Minimum of 5 years of successful sales experience in catering or hospitality, with a proven track record in a leadership role.
- Strong understanding of the catering and events industry, including market trends and customer preferences.
- Exceptional interpersonal, presentation, and communication skills, with the ability to connect with diverse clientele.
- Highly organized with the capability to manage multiple projects and events simultaneously while maintaining attention to detail.
- Demonstrated ability to create and implement effective sales strategies and marketing initiatives.
- A proactive and energetic approach, with a strong commitment to client satisfaction and service excellence.
- Flexibility to work evenings, weekends, and holidays, particularly during peak event times.
- We thank all applicants for their interest, however, only those selected for an interview will be contacted._

At MLSE, we are committed to building an equitable, diverse, and inclusive organization.

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