Entry Level Network Support Technician

1 week ago


Toronto, Canada XBASE Technologies Full time

This position is ideal for individuals who enjoy troubleshooting, working collaboratively within a small team, and participating in the development of process and procedures.

**Responsibilities**:

- Visit customer locations to deploy, troubleshoot or migrate services while representing our organization.
- Collaborate with vendors to resolve issues as necessary.
- Educate customers on the use of all related products and services.

Qualifications:

- Minimum of 3 years of relevant IT support experience is required.
- Possession of a valid driver's license with a clean driving record, and the willingness to provide a driver's abstract annually.
- Ability to work flexible and rotating schedules, including evenings, weekends, occasional overnights, and on-call.
- Ability to multitask, work independently, and make decisions in high-pressure situations.

Qualifications Considered Assets:

- Knowledge of network troubleshooting and network management tools.
- Technical degree or relevant certifications such as Cisco CCNA, CCDA, CCNP, CCDP, Juniper JNCIA, JNCIS, Fortinet NSE, or other networking certifications.
- Experience working with Ubuntu and/or CentOS Linux.

**Salary**: $33,000.00-$35,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

**Language**:

- French at a grade 5 level (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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