Client Transition Associate

Goodwill is hiring, join our growing organization today We are looking for people just like YOU

The Client Transition Associate is responsible for supervising all clients, co-op students and summer students regarding their Individual Program Plan or educational plan and goals.

If you have a passion for thrifting, making a difference in your community, helping people and the environment - come join Goodwill We are a diverse and inclusive team dedicated to improving the lives of others through our mission of WORK.

We welcome all backgrounds, knowledge, abilities, and perspectives. No experience is needed as we will help train, coach, and support your path of success. We welcome newcomers to the region to apply. Grow your career, skills and reach your full potential.

During the recruitment process, accommodation is available upon request.

**About Us**

Goodwill Industries, Ontario Great Lakes is a leading non-profit organization committed to changing lives and communities through the power of WORK. Ready to work or not, a job at Goodwill is a path to work readiness. Our organization strives to create a workplace which is welcoming and respectful to all where every employee and member feels valued and supported. Diversity, equity, accessibility and preserving the environment are important to us. Building a workforce which reflects the diversity of the communities in which we live and serve is our goal.

**Mission**:
Changing Lives and communities through the power of WORK.

**Vision**:
Everyone working and thriving in sustainable communities.

**Values**:
**I**nclusion: Embracing all people equally

**C**ompassion: Serving with heart

**A**spiring Workforce: Together changing lives through the power of WORK

**R**espect: Embracing diversity, upholding all people with dignity and trust

**E**mpathy: Ability to walk in each other’s shoes

**Why You Will Love Goodwill**

We have an amazing team and workplace:

- Diverse, inclusive, and dynamic culture. Employer of choice across Southwestern Ontario who meets the Federal Government’s 50/30 challenge for diversity in leadership.
- Commitment to accessibility and mobility (various walking devices and wheelchair accessible work locations).
- Mission-driven organization committed to the Power of Work.
- Environmentally committed to meeting our goal of zero waste on planet earth.
- Respectful, fun, and supportive team and leadership.
- Accredited through CARF International.

Competitive Compensation Package includes:

- Benefits (dental/health) available for full-time and some part-time positions (based on hours worked).
- Registered Pension Plan opportunity for various roles.
- Employee discount at retail locations.

Exciting career training and coaching:

- Equitable access to skills training & coaching, scholarships, and educational credentials.

Supportive Life and Work Opportunities:

- Individual personal and professional development support with Life Coach & Employee Assistance Program.
- Work-life balance with scheduling flexibility.

**What You Will Do**
- Develop and arrange activities for clients in accordance with their personal programs.
- Schedule the hours, activities and vacation periods of clients in cooperation with the Sr. Employment Specialist. Monitors attendance and punctuality. Enforces all policies that relate to department activities and personnel.
- Handle initial concerns with clients as they arise. Problem solving skills required. If problem is serious the Senior Employment Specialist should be contacted. Must be able to use appropriate agency resources to best deal with client needs.
- Coordinate the daily janitorial and cleaning function for the Career Centre, lunchroom, washrooms, and program areas by the Client.
- A key function of the job is Skills training, creating and training of life skills, and building community connections. Finding opportunities for clients in the community.
- Identify and correct fire and safety hazards. Reports findings and actions to Health and Safety Representative.
- Excellent interpersonal skills and maintenance of confidentiality is required at all times.
- Work closely with the clients to ensure that they conduct themselves in a safe and productive manner.
- Assist with the promotion of safety in the workplace.
- Responsible for promotion of a safe workplace and understanding of the obligations set forth in the Occupational Health and Safety Act.
- Assume additional responsibilities as required.

**What We Are Looking For**
- Basic math skills, attention to detail, accuracy.
- Cooperation/Teamwork.
- Ability to work in a Team environment.
- DSW/CYW diploma an asset.
- Customer Service experience.
- Acceptable criminal reference check.
- Enthusiasm: excited to work with other people and teams.
- Flexibility: able to work at various times, including days, evenings, and weekends.
- Communication: effectively speaking with and listening to team members and customers to create a positive workplace.
- Pr