Sales and Marketing Manager

4 days ago

ChathamKent, Canada Compass Group Full time

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

**Why work with Restaurant Associates?** Imagine joining a team that’s at the top of their game. Come to work at Restaurant Associates and learn from the pros how to serve thousands of visitors in some of the world’s best venues. Because of what we do, more than 30,000 guests enjoy an unforgettable experience every day. Learn. Grow. Serve. It’s a winning combination. Join us.

**Job Details**:
**Location**: John D. Bradley Convention Centre, 565 Richmond St, Chatham, ON

**Additional Benefits**: 3 weeks vacation, excellent healthcare benefits, RRSP plan

**Job Summary**:
Now, if you were to come on board as our **Sales and Marketing Manager**, we’d ask you to do the following for us:

- Prospect for new business while maintaining relationships with clients.
- Invite meeting/event planners to visit the convention centre and conduct site inspection/ tour and FAM trips.
- Attend trade shows and participate in key feeder market cities sales blitz as directed.
- Maintain a strong local presence within the community by being actively involved in various industry specific organizations, groups and social events.
- Conduct pre-convention meetings as required with key team members and clients; to ensure all requirements are anticipated and exceed the guest expectations.
- Completion of special projects as requested.
- To meet and/or exceed budgeted expectations relative to the assigned market segments.
- Utilize Sales software, to document written and verbal communications, to trace the client’s files for follow-up correspondence and generate letters.
- Attend business review meetings as required and scheduled.
- Solicit and book new group business for convention centre based on deployment of office.
- Responds to customers inquiries and leads, phone calls, and correspondence on a timely basis.
- Entertain clients and conduct site inspections.
- Prospect & solicit and conduct outside sales calls on various accounts to expand account base.
- Establish familiarization with competition and understand key selling techniques when competing for same groups.
- Re-book group and follow-up with customers.

Think you have what it takes to be our **Sales and Marketing Manager**? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

- Must possess minimum 3-4 years hotel/convention Sales & Marketing experience.
- Experience with ASSOCIATION - CSAE / Regional markets is an asset.
- SMERF experience and knowledge is an asset.
- Proficiency with social media platforms, ie. Facebook, Instagram, etc.
- Working knowledge of operational needs of events, serving, bartending, etc.
- Ability to do overnight travel through Ontario and other strategic markets as needed.
- Strong knowledge of all hotel/convention operations.
- Must possess excellent communication skills, both written and verbal.
- Proven leadership skills, computer literate and ability to manage multiple tasks simultaneously.

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