Manager, Revenue

Under the direction of the Director, Financial Services, the Manager, Revenue is responsible for the operations, performance, and functions of the Property Tax, Accounts Receivable, Cash Management and all other Corporate Revenue either directly or in coordination with a designated Department. This position is responsible for policy development while ensuring compliance with all relevant provincial legislation, and legislative changes, such as for property tax and assessment. Accountable for the development and implementation of initiatives for continuous improvement to increase efficiency and effectiveness, including customer focused service delivery. Responsible for management and implementation of the work and the achievement of the business unit, departmental, and corporate objectives

Job Requirements

**Credentials**
- Post-Secondary diploma in Accounting/Finance, or related business program, or an equivalent combination of education and experience.
- Certifications such as CMTC, CMTP, AIMA, or MIMA or similar designation(s).
- Recognized designation from Ontario Municipal Tax & Revenue Association (OMTRA), such as Certified Municipal Tax Collector (CMTC), or Professional CMTP, designation from the Institute of Municipal Assessors (AIMA or MIMA), or similar designation.
- Member in good standing with OMTRA.
- Class G driver’s license in good standing and reliable vehicle for use on corporate business.
- Due to the responsibilities of the position, a Police Information & Judicial Matters Check satisfactory to the Town is required.

**Knowledge/Skills Required**
- Progressively responsible experience at a senior supervisor level preferably within a public sector environment.
- Progressive experience in Ontario’s Property Taxation and Assessment, Collections, such as billings and tax sales, as well as experience with water and wastewater billing process.
- Progressive experience with change management and leading teams successfully through new initiatives and/or transitions.
- Thorough knowledge of municipal government practices, as well as thorough working knowledge of and progressive experience in a managing role in municipal government.
- Subject matter expertise with property tax billing, appeals process, appeal negotiations, collection procedures and water billing.
- Thorough knowledge and skills relative to cash deposit processes, use of proper controls and that applicable departments are adhering to the Town’s cash handling protocols.
- In-depth knowledge of Ontario Legislation and Regulations related to property tax and assessment, water and wastewater, (Municipal Act, 2001, Assessment Act, Development Charges Act).
- Thorough knowledge of budget preparation and management in operational and capital budgets.
- Demonstrated research, conceptual, analytical, problem solving, and report preparation skills and abilities. Skills required to research and develop new business processes as it relates to Property Taxes, Assessment Management, Water and Stormwater Billing, Cash Management, and Accounts Receivable.
- Advanced communication, organizational, time management, project management. Presentation skills to present information to members of Council, senior management and the public.
- Requires professional knowledge and judgement to address escalated issues and when responding to sensitive matters with elected officials and the public.
- Ability to work in a fast-paced changing environment, manage deadlines and conflicting priorities.
- Strong customer service orientation, interpersonal, consultative, negotiation skills. Ability to deal effectively and tactfully with all levels of staff and government, elected officials, municipal working groups, agencies, and the public.