Administrative Assistant

5 days ago

London, Canada Western University Full time

**About Western**:
**About Us**:
The Robarts Research Institute within the Schulich School of Medicine & Dentistry at Western University has made its mission to accelerate medical discovery. Through a powerful integration of basic and clinical research, we are driving major advances that impact on many of today's most devastating diseases.

**Responsibilities**:
The Administrative Assistant will be responsible for providing administrative and transactional support for various individuals and processes, and will offer excellent customer service in all interactions. The incumbent will work under the direction of a supervisor, with responsibility for account reconciliation, the completion of/submission of expense reports, purchase requisitions, and purchase orders. The incumbent will perform data entry as required, respond to general inquiries in person or by telephone and perform other administrative duties as assigned.
- Qualifications

**Education**:

- Community College Diploma in an administrative field or equivalent work experience in a university/research environment

**Experience**:

- 2 years' administrative experience providing customer service. Experience with PeopleSoft and Mustang Market will be an asset.

Skills, Abilities & Expertise:

- Knowledge of general office procedures including records management systems
- Ability to establish effective routines for excellent communication with all members of the team to maximize productivity
- Proven ability and natural inclination to interact with people in professional, respectful and diplomatic manner
- Self-motivated multi-tasker with strong organizational skills
- Positive, outgoing attitude with genuine customer service orientation
- Demonstrated ability to work independently, take initiative and follow through on work assignments
- Familiarity with University policies and procedures preferred
- Written and verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
- Customer service skills to understand customer needs and expectations, with a desire to deliver helpful and reliable service to the University community
- Computer skills with the ability to learn and use software programs
- Basic computer skills in Microsoft Office Suite
- Strong verbal and written communication skills
- Strong keyboarding skills
- Ability to work in a manner that is compliant with confidentiality requirements

**Why Western?**:
Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.

**Western Values Diversity**:
Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be acknowledged.

**Please note that this position is expected to be filled by re-appointment.

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