Full Time- Social Media Coordinator

Develop and execute a strategic social media content plan across platforms including Instagram, Facebook, TikTok, Pinterest. Passion for social media.
- Create, schedule, and publish engaging content (graphics, videos, reels, stories, and copy) that aligns with the Delta Art brand.
- Monitor social media channels and Google Business, respond to comments/messages/reviews, and foster online community engagement.
- Analyze social media performance metrics and adjust strategies based on insights and trends.
- Coordinate with art supply brands on the creation of online Zoom sessions, make marketing materials, advertise, host the Zoom, record and edit the video for YouTube.
- Assist in maintaining and updating website to reflect upcoming sales and events.
- Be familiar with the entire website and online ordering process to help customers with questions and problems. Troubleshoot when problems arise on the website.
- Help with editing sale flyer in Microsoft Publisher, have great attention to detail to catch mistakes in copy, prices, item codes. Maintain store signage.

**Social Media Qualifications & Skills**
- 1+ years of experience in digital marketing, social media management, or a related field.
- Strong knowledge of social media platforms, trends, and best practices.
- Experience with graphic programs such as Canva, Microsoft Publisher, and video editing software.
- Familiarity with digital advertising (Facebook Ads, Google Ads) and analytics tools (Google Analytics, Meta Business Suite). Familiar with Zoom and Constant Contact, willing to learn what you don't know.
- Excellent writing, editing, content creation, and storytelling skills.
- Passion for art, art supplies and artists.

**Store Duties**
- Provide exceptional customer service to all customers
- Assist customers in finding and selecting products that meet their needs
- Process sales transactions accurately and efficiently in store and online
- Maintain a clean and organized sales floor
- Conduct product demonstrations to showcase features and benefits
- Answer customer inquiries and provide information about products and services
- Collaborate with team members to achieve sales goals
- Stay up-to-date on product knowledge and industry trends

**Store Qualifications**
- Previous experience in retail sales or customer service preferred
- Strong time management skills to prioritize tasks effectively
- Basic math skills for cash handling and calculating discounts or change
- Knowledge of technical sales or ability to learn about technical products
- Multilingual skills are a plus, as it allows for effective communication with diverse customers
- Excellent communication skills, both verbal and written, to interact with customers and team members
- Ability to perform product demos confidently and effectively
- Familiarity with phone etiquette when addressing customer inquiries or concerns
- Able to climb ladders and carry 40+ lbs

**Summary**

In the role of Social Media Coordinator / Retail Staff, you will be instrumental in enhancing our brand's online presence while providing exceptional customer service in a retail environment. Reporting to the Owner, you will utilize your core skills in communication and sales to engage customers effectively. Your premium skills in digital marketing, graphic design, and e-commerce will aid in creating compelling content and managing social media platforms. Additionally, your relevant skills in proofreading and keyword research will ensure that all communications are polished and effective, contributing to our overall marketing strategy and retail success.

**Job Types**: Full-time, Permanent

Pay: $15.00-$17.00 per hour

Expected hours: 40 per week

**Benefits**:

- On-site parking
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person