Manager of Clinical Services

Are you a Therapist who leads by example in upholding best practices in care delivery? Do you have what it takes to build and inspire a team aligned with the corporate values and vision as well as clinical goals and service standards? If so, CBI Health has a place for you.

As a Manager of Clinical Services with our CBI Health team, you will call upon your leadership and problem-solving skills as you provide overall clinical and managerial expertise. With direct responsibility for supervising, directing and organizing care staff and patients assigned to you, your focus will be on achieving the best possible outcomes in terms of the independent, optimal functioning of the patient while maintaining appropriate team member levels and competency.

This is a full time role located at our Langford clinic at 940 Goldstream Avenue.

**As a Multi-Site Manager of Clinical Services, you will**:

- Practice, business development and leading people.
- Promote and facilitate communication to assist in the healing and rehabilitation process.
- Excite and build upon a vision in leading and developing a clinic from the ground up.
- Lead and inspire others, developing and retaining talent, mentoring and leading by example.
- Utilize a strong clinical practice with excellent patient outcomes.
- Set goals and accomplish new challenges.
- Engage with the community, physicians and funders (WorkSafe BC, Auto insurance, adjusters and LTD).
- Develop and nurture relationships with stakeholders and organizations that refer patients to CBI
- Anticipate what stakeholders want and manage expectations.
- Provide clinic input into business decisions, service delivery model and developmental opportunities.
- Ensure that service delivered aligns with key performance indicators (KPIs).
- Connect with the community or connect with those who can build relationships.
- Ensure staffing requirements meet demand levels
- Align local objectives with corporate goals and functional goals, identifying business metrics to meet and exceed the CBI vision and values
- Organize resources to solve problems and make tough decisions as an independent and as a team player.
- Ensure best practices are met and adherence to guidelines is established with clinical staff on a local, regional and central level.

**To take on the role of Manager of Clinical Services, you must**:

- Have a degree or masters level education in Kinesiology, Physiotherapy, Occupational Therapy, Psychology
- Registered with the relevant provincial College/Association
- All team members are required to be fully vaccinated against COVID-19 and provide proof of vaccination upon hire or provide a valid medical exemption
- 2 - 3 years in a private clinic/rehab experience
- Be results-oriented, adaptable, well organized and able to function independently
- Possess sound written and verbal communication and multi-tasking skills
- Be able to provide employee development and coaching
- Be willing to further your skills through additional training.

**What CBI Health can offer to you**

We are proud of our friendly environment, supportive leadership and the knowledgeable team members who make it all possible. That is why we do everything we can to show our appreciation. Our training, mentoring and education programs will provide you with opportunities for continued learning - and support and guidance whenever you need it. At CBI Health, you will have the freedom to define your own career path through our many opportunities for growth and development.

**Here’s a look at our total rewards**:

- Continuous learning and skills development, including management opportunities
- Training and mentoring from a national network of experts
- Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
- Flexible working hours and virtual care options
- Continuing training budget
- Excellent administrative support, so you can focus on your patients

**About Us**

For millions of Canadians, CBI Health is where better begins. We are Canada’s leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. With 250+ locations and supporting more than 800 communities, people are at the heart of what we do. Every day, all across the country, our 13,000 staff work together to make a meaningful difference in our clients’ lives and help shape healthcare for the better. Learn more at cbihealth.ca.

CBI Health is proud to be recognized by Deloitte as one of **Canada’s Best Managed Companies** for the 15th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.
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