Financial Aid Officer

**About Us**:
We are **GROWING** and **HIRING** again.

We’re looking for someone with strong ownership, critical thinking, and work ethic - someone who thrives in a dynamic environment and is comfortable working across programs, tracking student progress, and helping build structure as we grow.

This role is ideal for someone who is organized, reliable, and dedicated; and who understands the importance of accurate records, proactive problem-solving, and collaboration with instructors and staff.

It is the philosophy of A1-Global College to provide a unique educational path for students that will lead to successful job, performance and job satisfaction in Healthcare, Business, and Technology industries. A1-Global College is around for 30+ years in the education field.

**Roles and Responsibilities including but not limited to the following (may vary by focus)**:

- Clearly explain admission requirements, criteria, and deadlines
- Supervise the collection and verification of all necessary documents
- Develop, improve and implement administrative processes and procedures for full and part-time financial aid programs.
- Managing programs and processes such as advanced planning for students, Electronic Confirmation of Enrolment, Cost Codes, OSAP, and other financial aid initiatives.
- Collaborate with other departments to ensure timely and accurate disbursement of financial aid funds in accordance with established policies and procedures.
- Maintain knowledge and understanding of all provincial and federal financial aid regulations and ensure that college policies and procedures are up to date and in compliance with these regulations.
- Maintain confidentiality of all student financial aid information and records.
- Participate in financial aid outreach and education programs to promote financial literacy and awareness among students and staff.
- Assist in the development and implementation of financial aid policies and procedures and ensure their effective implementation and communication to students.
- Prepare and submit required financial aid reports to the Ministry of Colleges and Universities in accordance with established deadlines.
- Organize and participate in admission events such as campus tours, open houses, information sessions and other off-site events
- Train Student Advisors and staff about financial aid policies and procedures.
- Offer expert guidance on financial aid opportunities, scholarships, grants, and tuition assistance programs.
- Respond to student inquiries and escalate academic issues when necessary
- Collaborate with and support the college’s administrative team by maintaining accurate records and ensuring smooth financial aid processes.

**Qualifications**:

- Bachelor’s degree in Finance or equivalent professional experience
- 1-2 years experience in postsecondary education, academic advising, or program coordination preferred
- Strong organizational, communication and time-management skills; able to prioritize tasks independently
- Excellent verbal and written communication skills
- High attention to detail; comfortable working with data and tracking systems
- Strong problem-solving ability, particularly in fast-paced environments
- Professional, responsive, and dependable under pressure
- Post-secondary education in a relevant field (e.g., finance, administration, or education) is preferred.
- Experience in financial aid or administrative roles is an asset.
- Familiarity with OSAP processes is highly desirable.
- Proficiency with Microsoft Office, Google platform and ability to learn new systems.
- Fluency in **English** is required; additional languages will be an asset.

**Soft Skills & Work Ethic We Value**:

- Highly reliable, self-directed, and organized
- Brings **positive energy, accountability, and team spirit**:

- Maintains professional boundaries with a student-first mindset
- Able to work in a coordinated environment where communication and shared accountability are key
- Calm under pressure and responsive to feedback
- Works well independently and is a strong team player
- Comfortable navigating ambiguity and process changes as the college scales
- Communicates with clarity, empathy, and respect
- Open to feedback and adaptable in a fast-changing environment
- Committed to long-term contribution and willing to grow with the team

**Position Details**:

- Full-time, in-person role
- Salary range**:$44,000 - $50,000** annually (commensurate with experience and based on work week of 44 hours.)
- Start date: Will be advised.
- Location: Hamilton campus _**in-person**_.

**Why Join Us**:
A1-Global College is an expanding and one of the **FASTEST GROWING** institutions dedicated to student support, academic excellence, and a strong team-oriented culture. As part of our academic team, you will play a central role in fostering student success by providing the guidance, structure, and accountability learners need to thrive in their programs. Additionally, you’ll contribute to