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Financial Aid Officer
2 weeks ago
**About our Company**
Anderson College is a premier Private Career College which has recently partnered with Westervelt College. Together, the two brands operate from ten locations across Ontario and one in British Columbia, offering over 30 leading-edge programs, eight of which are accredited.
**About the Role**
**Responsibilities**:
- Respond to student inquiries regarding financial status
- Provide comprehensive, timely services to all students and exceptional customer service at all times
- Set up tuition payment arrangements and contact students to collect outstanding balances to keep their accounts current
- Conduct preliminary financing interview with new students
- Participate in all Ministry-sponsored financial assistance program trainings. Learn and maintain current knowledge of Federal and Provincial regulations pertaining to financial aid
- Provide accurate information and advise students on financial aid eligibility and various financial aid programs (training provided)
- Assist students in understanding and successfully managing their loan obligations (training provided)
**Requirements**:
- Post-secondary education in business or finance from an accredited educational institution or an equivalent combination of education and experience
- Previous experience within the Private Career College industry an asset
- Strong orientation towards high-volume, fast-paced, time sensitive business operations
- Successful in maintaining exemplary customer service levels
- Detail oriented with the ability to prioritize workloads to meet deadlines
- Must be able to work independently within a team environment
- Knowledge of Microsoft Office Excel and Word
**Job Types**: Full-time, Permanent
Additional pay:
- Bonus pay
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Hamilton, ON L8N 1A1: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Financial services: 1 year (preferred)
