Bilingual Service Rep 5
2 days ago
The Service Rep 5 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function. The overall objective is to analyze the best course of action to resolve client issues.. **Responsibilities**: - Assist with evaluating and resolving service inquiries from clients across different platforms - Effectively use various computer systems to complete assigned tasks and address account inquiries - Develop and maintain working knowledge specific groups of Citi products and services - Analyze and identify potential risks and identify solutions that meet client needs - Complete assigned tasks in an accurate and efficient manner - Solve disputes and retain clients, while minimizing opearting loss, through adherence to established rules and regulations **Qualifications**: - 2-4 years’ work experience in a related role - Proficient in Microsoft Office and Windows Operating Systems - Demonstrated experience solving customer service inquiries - Effective verbal and written communication skills - Ability to work in a fast pace environment - Excellent technical and data entry skills, including the utilization of a 10-key touchpad - Proven ability to navigate multiple systems and customer service platforms concurrently **Education**: - High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Bilingual in both French and English is an asset but not required. - **Job Family Group**: Customer Service - **Job Family**: Service - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting
-
Mississauga, Ontario, Canada Bilingual Source Full time $40,000 - $80,000 per yearBilingual Customer Service and Sales Support Associate (French required)IntroductionAre you fluent in French and English, and ready to join a company that values your communication skills, problem-solving mindset, and dedication to delivering top-notch service? Our client is looking for a Bilingual Customer Service Representative who is excited to support...
-
Customer Service Rep
1 week ago
Mississauga, Canada Alcon Full timeBilingual Customer Service Representative Are you a passionate, open minded and enjoy helping people? Are you customer service focused and wanting to make a difference in a fun and fast paced environment? Do you want to work for the global leader in eye care? Alcon’s Commercial Excellence department is looking for a Bilingual Customer Service...
-
Bilingual Customer Support Rep
2 weeks ago
Mississauga, Canada Bilingual Source Full timeBilingual Technical Support Representative - OnsiteOnsite Role / Regular Hours / Offer On-Site Games Room / Above Average Starting Salary / Growing Company.Looking for an amazing opportunity in Technical Support?Our client, a leader in their industry, is actively looking to add a bright and ambitious Bilingual Technical Support Representative to join their...
-
Bilingual Customer Support Rep
2 weeks ago
Mississauga, Canada Bilingual Source Full timeBilingual Technical Support Representative - OnsiteOnsite Role / Regular Hours / Offer On-Site Games Room / Above Average Starting Salary / Growing Company.Looking for an amazing opportunity in Technical Support?Our client, a leader in their industry, is actively looking to add a bright and ambitious Bilingual Technical Support Representative to join their...
-
Bilingual Customer Support Rep
2 weeks ago
Mississauga, Canada Bilingual Source Full timeBilingual Technical Support Representative - OnsiteOnsite Role / Regular Hours / Offer On-Site Games Room / Above Average Starting Salary / Growing Company.Looking for an amazing opportunity in Technical Support?Our client, a leader in their industry, is actively looking to add a bright and ambitious Bilingual Technical Support Representative to join their...
-
Bilingual Customer Support Rep
2 weeks ago
Mississauga, Canada Bilingual Source Full timeBilingual Technical Support Representative - OnsiteOnsite Role / Regular Hours / Offer On-Site Games Room / Above Average Starting Salary / Growing Company.Looking for an amazing opportunity in Technical Support?Our client, a leader in their industry, is actively looking to add a bright and ambitious Bilingual Technical Support Representative to join their...
-
Bilingual Customer Support Rep
2 weeks ago
Mississauga, Canada Bilingual Source Full timeBilingual Technical Support Representative - Onsite Onsite Role / Regular Hours / Offer On-Site Games Room / Above Average Starting Salary / Growing Company. Looking for an amazing opportunity in Technical Support? Our client, a leader in their industry, is actively looking to add a bright and ambitious Bilingual Technical Support Representative to join...
-
Bilingual Customer Support Rep
2 weeks ago
Mississauga, Canada Bilingual Source Full timeBilingual Technical Support Representative - Onsite Onsite Role / Regular Hours / Offer On-Site Games Room / Above Average Starting Salary / Growing Company. Looking for an amazing opportunity in Technical Support? Our client, a leader in their industry, is actively looking to add a bright and ambitious Bilingual Technical Support Representative to join...
-
Bilingual Customer Support Rep
2 weeks ago
Mississauga, ON, Canada Bilingual Source Full timeBilingual Technical Support Representative - Onsite Onsite Role / Regular Hours / Offer On-Site Games Room / Above Average Starting Salary / Growing Company. Looking for an amazing opportunity in Technical Support? Our client, a leader in their industry, is actively looking to add a bright and ambitious Bilingual Technical Support Representative to join...
-
Bilingual Customer Support Rep
2 weeks ago
Mississauga, ON, Canada Bilingual Source Full timeBilingual Technical Support Representative - Onsite Onsite Role / Regular Hours / Offer On-Site Games Room / Above Average Starting Salary / Growing Company. Looking for an amazing opportunity in Technical Support? Our client, a leader in their industry, is actively looking to add a bright and ambitious Bilingual Technical Support Representative to join...
