Service Supervisor

2 weeks ago

Regina, Canada Levitt Safety Full time

Are you a hands-on leader with a passion for safety, quality, and developing people? Levitt-Safety is looking for a Service Supervisor to lead our Saskatchewan Service Division. This includes oversight of Vehicle Fire Suppression Systems (VFSS), Fire & Life Safety Emergency Equipment, Respiratory, Instrumentation, Fall Protection, Testing & Calibration, and Rentals.
About the Role
In this role, you’ll work closely with our Regional Service Manager to support technicians in the field - ensuring they have the technical knowledge, training, and guidance they need to succeed. You’ll also be responsible for day-to-day supervision, customer engagement, safety compliance, and team development.
Key Responsibilities
- Lead, mentor, and support a team of Saskatchewan-based service technicians.
- Facilitate regular coaching, training plans, and employee development.
- Promote a high-performance, safety-first culture.
- Oversee branch operations, scheduling, and project execution.
- Manage service assets, subcontractors, and customer projects as needed.
- Ensure timely, high-quality service delivery that exceeds customer expectations.
- Collaborate with the Sales team to grow customer accounts and service opportunities.
- Participate in site visits, needs assessments, and deployment planning.
- Provide service-related demonstrations and drive customer satisfaction.
- Champion a safe, compliant, and accident-free workplace.
- Support internal audits and maintain safety records and documentation.
- Ensure compliance with environmental, health, and safety regulations.
- Set and track team objectives, productivity targets, and financial metrics.
- Lead business planning activities aligned with regional goals.
- Drive accountability and continuous improvement within the team.

**What you’ll bring**:

- 2-3 years of experience in a supervisory or leadership role, ideally in a technical or field service environment.
- Strong communication skills and the ability to influence and collaborate with multiple stakeholders.
- A proactive, adaptable mindset with sound judgment and problem-solving skills.
- Experience in safety services, fire protection, or industrial equipment is a strong asset.

Why Join Levitt-Safety?
- Competitive base pay, annual bonus and profit-sharing opportunity
- Medical, dental, vision, EAP and other group health insurance benefits for you and your family
- Three weeks’ paid vacation, flex days and other paid time off to support your key life events
- Company-matched RRSP contribution plan
- Discounted fitness memberships
- A company culture based on our Face of Levitt-Safety Fundamentals and family values, where we truly believe that our people are our most important asset

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