Weekend Dispatch Coordinator

2 weeks ago

Toronto, Canada TA Services Full time

Based in the “_The Junction_” area of Toronto, we are actively seeking a **dedicated, experienced, Weekend Dispatch Coordinator** for a part time position. The typical schedule for this position is Saturdays and Sundays 8am to 4pm. The role will involve facilitating the timely pick-up and delivery of shipments while maintaining 24/7 communication with our esteemed customers and carriers.

**Key Responsibilities**
- Hands-on dispatch operations for full truckload (FTL) freight moving throughout North America.
- Display a strong sense of urgency when dealing with customers and account managers requiring dispatch updates.
- Ensure carriers have the appropriate details/instructions for pickups and deliveries.
- Update the TMS (transportation management system) with the appropriate load updates.
- Communicate with Drivers, Shippers, Receivers and Account Managers to provide and ensure accurate tracking updates.

**Qualifications and Skills**
- Self-motivated and solid ability to work professionally and autonomously.
- Superior customer service and communication skills (both spoken and written).
- Excellent organizational and problem-solving skills.
- Ability to thrive while dealing with several tasks and multiple priorities.
- Post-Secondary Education preferred

**Experience**:

- Experience in a Call Centre or Telemarketing environment.
- Experience within the transportation industry.
- Understanding of the truckload freight transportation industry.
- Knowledge of North American geography and roadways.

**Job Types**: Part-time, Permanent
Part-time hours: 16 per week

Pay: $16.00-$18.00 per hour

**Benefits**:

- Casual dress

Schedule:

- Morning shift
- Weekends only

Ability to commute/relocate:

- Toronto, ON M6P 2A6: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Why are you seeking a part time position?

**Experience**:

- dispatching: 1 year (preferred)
- Call center: 1 year (preferred)

Work Location: In person

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