Visitor Services Team Lead
7 days ago
**Visitor Services Team Lead**
**The Role**:
Reporting to Manager, Visitor & Retail Services, the Visitor Services Team Leader primary responsibility is to ensure superior visitor experience and value proportion when visiting the Zoo, Park, and the Leaf. They will take additional direction from Park Sales Coordinators or the Education Team depending on their areas of work at any given time. Additional responsibilities include building a dynamic team and displaying exceptional customer service skills while ensuring team members are exceeding guest expectations, workplace maintenance standards, and supply levels for all Visitor Service functions.
The Visitor Services Team Lead will have a role as an additional level of leadership, to assist with problem solving and fulfill administrative roles. They will be expected to perform the duties of a Visitor Services Representative as required.
**Qualifications**:
- A high school diploma and/or GED equivalent.
- Post-secondary or equivalent, specifically in tourism/hospitality is considered an asset.
- Minimum 2 years of experience using POS/computer systems.
- 1-year supervisory experience an asset.
- Proficiency with computer programs including Microsoft Office software. (Word, Excel)
- Training and experience in conflict management, cash balancing and loss prevention.
- An equivalent combination of education and experience may be considered.
**What we have to offer**:
- An Inclusive work environment
- Zoo & Leaf membership
- Free parking
- Employee Assistance Plan
- Eligibility for Comprehensive 85% employer-paid group benefits package upon completion of required yearly hours
- Beautiful Park setting
**How to apply**:
**Deadline to apply**: Open until filled
-
Visitor Services
5 days ago
Winnipeg, Canada FortWhyte Alive Full timeSalary: DOE Key responsibilities include working as a Team Leader, you will assist in the operation of the Nature Retail Shop by providing information about products to visitors, maintaining stock and displays, as well as by processing all sales transactions. You will have strong customer service, organizational and decision making skills. As well as...
-
Lead Visitor Experience Ambassador
1 week ago
Winnipeg, Canada FortWhyte Alive Full time**Job Title**: Lead Visitor Experience Ambassador **Reports to**: Visitor Experience Manager **Hours of Work**: 37.5 hours a week (Sunday to Thursday) **Job Summary**: Key responsibilities include working as an ambassador of FortWhyte Alive through the orientation of visitors with programs, activities and events. This individual will help operate the...
-
Manager, Operations and Visitor Services
5 days ago
Winnipeg, Canada Travel Manitoba Full time**About us** Travel Manitoba is the only public/private non-profit tourism marketing organization that provides a province-wide platform to promote Manitoba as a premier travel destination. A Crown corporation whose role is to provide leadership by collaborating with tourism businesses, communities, destination marketing organizations and governments to...
-
Home Visitor 2
1 week ago
Winnipeg, Canada WRHA Community Health Services Full time**Requisition ID**: 381116 **Position Number**: 20001579 **Posting End Date**: May 22, 2025 **City**: Winnipeg **Employer**: Winnipeg Regional Health Authority **Site**:WRHA Community Health Services **Department / Unit**: Public Health Seven Oaks **Job Stream**: Clinical Support **Union**: CUPE **Anticipated Start Date**: 07/01/2025 **FTE**:...
-
Home Visitor 2
7 days ago
Winnipeg, Canada WRHA Community Health Services Full time**Requisition ID**: 371391 **Position Number**: 20001560 **Posting End Date**:December 11, 2024 **City**: Winnipeg **Employer**: Winnipeg Regional Health Authority **Site**:WRHA Community Health Services - Access Fort Garry **Department / Unit**: PH Fort Gary **Job Stream**: Clinical Support **Union**: CUPE **Anticipated Start Date**:...
-
Seasonal Visitor Services Representative
2 weeks ago
Winnipeg, Canada ASSINIBOINE PARK CONSERVANCY Full time**Seasonal Visitor Services Representative** **Your Role**: APC is seeking enthusiastic Visitor Services Representatives who will work within our various customer-service outlets in the park, including the Zoo, Pavilion, and the newest landmark of The Leaf during our after-hours events such as Brew at the Zoo, Boo at the Zoo and Zoo Lights. Visitor Services...
-
Retail Services Team Lead
7 days ago
Winnipeg, Canada Assiniboine Park Conservancy Full time**Retail Services Team Lead** **The Role**: Reporting to the Manager, Visitor & Retail Services, the Retail Services Team Leader primary responsibility is to ensure superior visitor experience and value proportion when visiting the Zoo, Park, and the Leaf. Additional responsibilities include building a dynamic team and displaying exceptional customer...
-
Families First Home Visitor
2 weeks ago
Winnipeg, Canada WRHA Community Health Services Full time**Requisition ID**: 389695 **Position Number**: 20001595 **Posting End Date**: October 9, 2025 **City**: Winnipeg **Employer**: Winnipeg Regional Health Authority **Site**:WRHA Community Health Services - Downtown Comm Health & SS **Department / Unit**: Downtown West Population Public Health **Job Stream**: Clinical Support **Union**:...
-
Visitor Experience Agent
1 week ago
Winnipeg, Canada Royal Aviation Museum of Western Canada Full time**The Role** The Visitor Experience Agent will provide excellent customer service at the ticketing desk, giftshop, café, and in the galleries as needed. While working primarily on weekends, holidays and picking up more hours during the busy summer months, the Visitor Experience Agent will be flexible in their role and always welcoming and responsive to the...
-
Winnipeg, Canada Compass Group Full time**Working Title**:Retail Services Team Lead, PT, Assiniboine Park **Employment Status**: Part-Time **Starting Hourly Rate**: $16.88 per hour **Address**:2595 Roblin Blvd Winnipeg MB R3P 2N7 **New Hire Schedule**:Flexible - days, evening, weekend availability required **Important Information**: Minimum 2 years of experience using POS/computer systems, cash...