Operations Manager

6 days ago

Coquitlam, Canada Rentokil Initial Full time

**Operations Manager**

Are you passionate about Management? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends

**Who are we?**

Ambius, a brand of Rentokil, is about improving the quality of life for people working in offices, hotels and shopping centers by enriching their environment. Our vision is to be the creator of ambiance for businesses. We do this by being passionate for our colleagues and customers which are the center of everything we do. We design, install and service interior and exterior plant displays, flowers, replica foliage, holiday decor, ambient scenting and stunning wall art for commercial businesses.

**Responsibilities**:
**What do our Operations Managers do?**

Operations Managers are responsible for training, leading and developing a team of service technicians. They help achieve sales and revenue goals, client loyalty and retention, as well as ensure the team is providing exceptional service to our clients. Additional management duties include monitoring and adjusting scheduled appointments for efficiencies, field routing, client QC audits, and account management.
- Manage daily operations of pest control technicians with the goal of providing superior customer service to our clients
- Offer direction to staff in all aspects of operations, service and client care
- Responsible for managing basic financial performance of the operations, including revenue growth and expense control
- Daily travel throughout territory visiting with clients, assisting pest technicians, and partnering closely with the sales team on business development
- Able to work a flexible schedule, including early mornings and weekend work when needed
- Submit weekly, monthly and yearly reports, as required

**What do we offer?**
- World class training of the latest industry best practices
- Stable industry with career advancement opportunities
- Competitive base pay plus quarterly bonuses
- Great benefits - Medical, Dental, and Vision, Employer-matched 401(k)
- Paid vacation, holidays, and PTO days
- Company vehicle, technology package and uniforms provided
- Short and long-term disability
- Life Insurance

**What do you need?**
- Preferred College diploma in Horticulture and/or business
- High School diploma or equivalent
- At least 2 years of management/supervisory experience
- Experience in horticulture or greenhouses is beneficial
- Strong written and verbal communication skills
- Time Management skills
- Ability to work independently
- Ability to lift up to 50lbs and stand and/or walk for long periods of time
- Strong attention to detail and enjoy hands on work
- Strong time management and organizational skills
- Ability to work within teams and help support a positive team environment
- Must pass pre-employment background screen
- Must possess a valid driver’s license and pass motor vehicle record search

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

**Qualifications**:
Want to hear Colleague feedback on what it's like to be on our team? Check out our parent company, Rentokil North America, on Glassdoor Glassdoor - Rentokil North America

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