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Guest Services Representative
2 weeks ago
Responsibilities:
- Greet and check-in guests in a friendly and professional manner
- Provide excellent customer service by answering guest inquiries
- Assist guests with reservations, check-outs, and payment transactions
- Maintain accurate guest records and handle confidential information with discretion
- Provide information on services and products
- Assist with data entry tasks and maintain organized files and records
**Experience**:
- Previous experience in a customer service role is preferred
- Strong communication skills, both verbal and written, in English
- Excellent phone etiquette and ability to handle multiple phone lines
- Sales experience is desirable
**Job Type**: Part-time
**Salary**: From $17.00 per hour
Expected hours: 15 - 25 per week
**Benefits**:
- Company events
- Flexible schedule
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
Application question(s):
- Are you available for shifts during the day/evening/weekend?
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
