Project Manager

**Why Work for Propack?**

In addition to working for an award-winning company, recognized as a Best Place to Work organization by the Canadian HR Reporter, Propack offers a fully funded health and benefits program, a great work environment in a modern facility, free parking, free monthly lunches, and so much more

**Overview** **Of Position**
To provide strategic leadership, planning, and coordination of Engineer-to-Order (ETO) packaging equipment and automation projects. The ETO Project Manager is responsible for ensuring timely, cost-effective, and customer-satisfying execution of projects from sales support through post-installation warranty follow-up.

Key Responsibilities

**1. Sales Support & Project Kickoff**
- Collaborate with the Sales Team prior to and after purchase order (PO) receipt to validate project scope, timelines, and deliverables.
- Review and input project information into the ERP/ETO system.
- Attend site visits for layout confirmation or technical clarification, as required.

**2. Project Planning & Execution**
- Serve as the primary customer interface throughout the project.
- Create and manage Gantt charts and timelines to maintain alignment with key milestones and delivery schedules.
- Host regular internal and customer meetings with clear agendas, detailed notes, and actionable items.
- Continuously update project stakeholders, ensuring alignment and accountability.

**3. Engineering & Technical Coordination**
- Communicate clear and accurate technical requirements to internal teams at initiation and throughout the project.
- Coordinate with mechanical, electrical, and controls teams to develop approval drawings, equipment layouts, schematics, manuals, and spare parts lists.
- Manage Factory Acceptance Test (FAT) planning and execution, including documentation and customer approvals.
- Support scope adjustments via RFCOs and ensure documentation aligns with customer contracts.

**4. Procurement & Vendor Management**
- Generate and track POs for third-party vendors; manage component approvals, deliveries, and sample validations.
- Work closely with the Purchasing Team to align deliveries with customer milestones and invoicing schedules.
- Ensure vendor compliance with technical specs and project deadlines.

**5. Installation, Service & Training Coordination**
- Work with the Service Manager to schedule technicians for installation, FATs, and on-site training.
- Conduct pre-installation reviews and daily installation check-ins to track scope, task durations, and site progress.
- Complete site service reports, time tracking (Clockify), and expenses documentation after each visit.

**6. Cost Management & Reporting**
- Monitor and manage project budgets and profitability throughout the project lifecycle.
- Maintain an active action item tracker to ensure timely task closure.
- Provide twice-weekly project updates at Management Review Meetings (PRB).
- Support customer satisfaction surveys and ensure smooth handoff to warranty/service teams post-installation.

**7. Post-Project & Warranty Support**
- Share contact lists with the customer for post-project technical support.
- Conduct follow-ups to ensure satisfaction and verify equipment performance.
- Attend customer sites if required for FATs or performance validation.

**Required Qualifications**

**Education & Experience**
- Bachelor’s Degree in Mechanical, Electrical, or Industrial Engineering or demonstrated equivalent knowledge typically acquired from relevant work experience
- 10+ years of experience managing custom projects in automation, robotics, or packaging machinery
- Strong background in ETO/CTO environments with cross-functional team leadership

**Technical & Software Skills**
- Proficiency in AutoCAD, SolidWorks, and 3D CAD tools
- Experience with packaging machines, robotic manipulators, and electrical systems
- Familiarity with diagnostic tools: multimeters, tachometers, micrometers, and software-based diagnostics
- Proficient in Microsoft Office Suite (Excel, Word, Access, PowerPoint, Teams)
- Project management software experience (MS Project, Wrike, etc.)

**Preferred qualifications**
- PMP designation or equivalent project management certification
- Experience in food packaging or automation industries
- Multilingual communication skills

**Professional & interpersonal competencies**
- Strong written and verbal communication skills in English
- Ability to train customers on complex technical systems
- Experience balancing multiple priorities under tight deadlines
- Proven track record of building effective relationships with customers, vendors, and internal departments
- Culturally aware and adaptable for international project execution

**Working conditions**
- Based at Propack headquarters with frequent travel to customer or vendor sites (including international)
- Ability to work in diverse industrial environments (packaging plants, integration centers, supplier facilities)
- Valid passport and ability to obta