Customer Service and Tire Delivery Specialist

2 weeks ago

North Bay, Canada Kal Tire Full time

With a focus on professionalism and support for our sales team, we're looking for a driven individual to join us as a Customer Service & Tire Delivery Specialist in North Bay, ON.

Role Description

Are you passionate about customer service, hands-on work, and hitting the road? If so, we want you to be part of our dynamic team. As a Customer Service & Tire Delivery Specialist, you will play a crucial role in ensuring our customers receive top-notch service while experiencing the satisfaction of hands-on work. Your primary responsibilities will involve timely tire deliveries, providing crucial support to our sales team, and creating outstanding customer interactions.

**Responsibilities**:

- Utilize our company vehicle equipped with a power lift gate for efficient and safe transportation of tires.
- Represent our company with a professional demeanor and appearance, embodying our commitment to exceptional service.
- Showcase your hands-on skills as you load, secure, and unload tires with precision.
- Collaborate with the sales team to coordinate deliveries and support their efforts.
- Provide outstanding customer service during deliveries, addressing inquiries and ensuring customer satisfaction.
- Maintain accurate delivery records and documentation.
- Champion safety protocols to ensure secure transportation and handling of tires.

**Requirements**:

- A dedication to delivering exceptional customer experiences.
- Valid driver's license and a clean driving record.
- Strong interpersonal and communication skills.
- Physical aptitude for hands-on tasks including lifting and loading tires.
- Basic computer skills for record-keeping and communication.
- Ability to work independently and efficiently.
- Willingness to learn and adapt in a fast-paced environment.

What We Offer
- Competitive compensation package.
- Company vehicle and cell phone for work-related use.
- Opportunities for professional growth within a supportive team.
- Comprehensive benefits package, including medical, dental, and vision coverage.
- Inclusive and diverse work culture that values your contributions.
- Access to employee assistance programs for personal development and mental well-being.

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