Store Manager

Welcome to Amaranth, where we're not just about providing stellar customer service - we're on a mission to craft an exceptional experience.

Imagine a community where local farmers and producers unite to bring wholesome, healthy food to our tables. As we expand in Alberta, Amaranth is thrilled to extend a warm welcome to new team members who share our fervor.

Joining the Amaranth community means embodying courtesy, friendliness, and efficiency. We don't just follow best practices; we set the standard. Every role contributes to maintaining a positive company image, ensuring that our customers and team members always leave with smiles. But it doesn't end there - our Team Members are versatile, ready to tackle any challenge inherent in the diverse range of responsibilities.

What sets a successful team member apart?

Picture someone who lives and breathes a holistic lifestyle, fuelled by a genuine passion. Someone who puts others first, going above and beyond to elevate the customer experience. A team player committed to growth, flexibility, and openness. Imagine a problem solver with a keen business sense, contributing to Amaranth's core values and goals.

At Amaranth, we're not just building a team; we're fostering a community of like-minded individuals dedicated to making a difference. If you're ready to be part of something extraordinary, where passion meets purpose, Amaranth is the place for you. Let's grow together and create a legacy of exceptional service, one smiling customer at a time.

**JOB DESCRIPTION**

Job Title: Store Manager

Reports To: Operations Manager

Direct Reports: In-store Team

**Role**: Under the direction of the Operations Manager, the Store Manager's role is to provide leadership and direction to the in-store team. Duties include: Lead, manage, and hold accountable; customer experience, team training, merchandising, store culture, health and safety, and scheduling.

Responsibilities include:
**Time Requirements**:
▪ Full-time hourly position of up to 40 hours per week on average.

▪ Hours exceeding 40 per week and/or 8 paid hours per day are paid at regular hourly rate. This position is not eligible for overtime.

▪ Employee is entitled to a 30-minute unpaid meal break for all shifts longer than 5 consecutive hours.

▪ Must have a flexible working availability to work days, regular evenings, holidays and weekends and assist with store coverage as needed.

▪ On-call for emergencies and alarm calls.

**Daily Operations**

▪ Ensure the store is ready for daily operations including:
▪ Maintaining operational staffing requirements within the store

▪ Internal and external store cleanliness and readiness to serve the customer

▪ Ensure daily department checklists are being followed and completed (this includes opening procedures and closing procedures from the previous day's operation) and top tens.

▪ Maintaining cash and float needs from the safe.

▪ Assisting Category Managers with communication to in-store teams about in-store marketing and in-store sale programs (HFN Flyer, E flyer, etc.)

▪ Ensure all departments have the tools and resources to move forward in daily activities and to complete duties.

▪ Ensure the follow-up to any of the previous day’s issues that need remedy.

▪ Coordinate with the department leads the set-up and takedown of special events, promotions, and product demos.

▪ Ensure contractors are greeted and provided with information to complete regular or emergency repairs to Amaranth. Record the follow-up work that has been completed as well as any necessary maintenance that still needs to be completed in the logbook.

▪ Oversee Inventory Control procedures, ensuring pricing strategies are being followed and shelf tags are accurate.

▪ Ensure ALL weekly reports are routinely completed for analysis as per the predetermined schedules.

▪ Receive via computer Grocery invoices.

**Human Resource Management**

▪ Record all employee issues and concerns. Follow up with team members involved and record measures taken for correction with a copy to Operations Manager and HR.

▪ Work with the Operations Manager to ensure adequate staffing levels at all times.

▪ Facilitate new staff orientations and training in coordination with HR.

▪ Check the daily timecards for accuracy to ensure the employees have punched in and out correctly.

▪ Final review on weekly employee schedule ensuring labour costs are within the suggested guideline.

▪ Approve previous weeks timecards in Payworks each Monday by 12 noon.

▪ Demonstrate and educate staff about the written material included within the Employee Handbook, and any changes to store policies or procedures.

**Safety and Security**

▪ Identify, communicate, and correct security and safety concerns, minimize clutter, and ensure aisles are free of blockages.

▪ Watch for shoplifting and other forms of till an receipt theft.

▪ Ensure accidents, injuries, thefts, and other inc