Security Systems Technician- Field Role

6 days ago

Surrey, Canada Pacificom Integration Ltd Full time

**Company Overview**

Pacificom Integration Ltd is a turn-key Systems Integrator with a strong focus on building our own software and hardware solutions to successfully deploy fully integrated technology systems in Educational and Healthcare market verticals.

**Summary**

Pacificom is seeking both young professionals eager to grow their security skills and experienced technicians. This role focuses on electronic access control, IP-based CCTV, burglar alarm monitoring, IP audio, IP life safety, IT cabling and network infrastructure, and systems integration.

As a Security Systems Technician, you will be responsible for delivering high-quality system installations, configurations, and integrations for our clients, with exposure to programming, commissioning, and advanced troubleshooting. You will play a key role in ensuring the functionality, reliability, and integration of building security, audio, and healthcare systems in healthcare and institutional environments across Western Canada, directly impacting customer satisfaction.

**Responsibilities**
- Install, configure, program, commission, and integrate IP-based electronic access control, CCTV, burglar alarms, Voice-over-IP audio, life safety systems, and structured cabling networks.
- Diagnose and resolve technical network issues related to system functionality (LAN/WAN, IP configurations, DHCP, DNS, basic routing), ensuring seamless system integration.
- Deliver exceptional customer service, communicating clearly and professionally.
- Perform on-site client visits for installation, configuration, maintenance, troubleshooting, and system integration of security, audio, IP telephony, and IT network infrastructure.
- Collaborate with the team to build complex, integrated systems in new or retrofit construction projects.
- Assist with cabling installations for audio and network systems as needed.
- Participate in team meetings to share solutions, improvements, and deployment strategies.
- Stay current with emerging technologies and best practices in professional sound, IP telephony, networking, systems integration, and technical support.

**Qualifications**
- Practical experience withIP-based security systems and system integration, including IP access control, IP CCTV, or burglar alarm systems.
- Knowledge of IP audio and life safety systems, such as Nurse Call systems, is a strong asset.
- Understanding of networking fundamentals (LAN/WAN), including TCP/IP, basic routing, firewalls, DHCP, and DNS.
- Comfortable performing regular field work throughout British Columbia.
- Strong customer service and communication skills, both verbal and written.
- Ability to troubleshoot independently, manage multiple tasks, and work efficiently in a field environment.
- Basic cabling installation knowledge (audio, network) is a plus.
- Valid driver’s license and ability to travel to client locations (Western Canada)

Pay: $27.00-$40.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care

Application question(s):

- Any experience deploying Avigilon security systems?

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

**Experience**:

- trade: 3 years (preferred)

**Language**:

- English (required)

Licence/Certification:

- BC Drivers (required)

Work Location: On the road

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