Parking Office Clerk

4 days ago


Ottawa, Canada Indigo Group Full time

**Parking Office Clerk (Part-Time / Permanent)**

Looking for a hands-on role with real impact? Help us manage parking operations at TD Place with professionalism and care. Join a fast-paced team where reliability and customer service are key.

**Schedule**:

- Flexible event based schedule.
- Weekday event shifts: 3:00 PM - 11:00 PM
- Weekend event shifts: 7 to 8 hour shifts between 9:00 AM and 11:00 PM

**Responsibilities**:

- Greet customers in a friendly manner when they arrive on site
- Calculate the parking charges and collect fees from customer, making change and cash handling (if applicable)
- Logging all tickets in the log sheet
- Replenish ticket supply and manage ticket inventory
- Assist customers on how to use pay stations through intercom systems
- Ensure all signs are posted and in good condition
- Monitor lot and check for parking space availability
- Manage, assist and advise clients on the parking rules and procedures (prices, troubleshooting, opening hours, etc.)
- Keep the workplace clean at all times - daily cleaning of gate, machines, and booth

**Qualifications**:

- Excellent interpersonal and customer service skills
- Ability to make decisions under pressure, demonstrate resourcefulness, and handle various situations effectively.
- Experience with cash handling is considered an asset.
- Bilingualism is considered an asset.

IPC2


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