Physiotherapy Clinic Receptionist

7 days ago

Ottawa, Canada Nepean Sports Medicine & Physiotherapy Centre Full time

_**Part-time physiotherapy clinic receptionist position**_, in a fast-paced physiotherapy & allied health clinic. We have been serving the community for over 30 years; located adjacent to the Nepean Sportsplex.

Position includes free parking, all medical-grade PPE, team support, growth opportunities, and a collaborative fun work environment

We focus on sports/orthopedic physiotherapy, Women’s Health (including Pelvic Physiotherapy), massage therapy, dietitian consultations, mental performance consultations, chiropodist custom orthotic consultations. We assess and treat general orthopedic conditions (neck, back, knees, post-surgery rehab, jaw pain, etc.), services include craniosacral therapy, Pilates Reformer, Vestibular Rehab, Concussion Rehab, acupuncture, and dry needling.
- **Daytime hours - approximately 9am-2pm/3pm (3-5 days/week)**_

Responsibilities include:

- Client scheduling; processing client payments.
- Customer service.
- Minor online payment processing for Blue Cross clients.
- Administrative duties: scanning, faxing, photocopying.
- Assist policy and program development for clinic processes (office forms, etc.).
- Assist with marketing & advertising programs and development, including social media education.
- Assist with clinic health & cleaning/safety procedures.
- Assist with clinic laundry at times (all laundry done on site).
- Electronic charting system (NO paper charts; only scanning/digital filing).
- Assist with clinic invoicing and receivables.

Must be:

- Friendly
- Energetic
- Passion for client/customer care
- Fast learner
- Good multitasker
- Excellent communication skills in English (oral & written)
- Experience using Word, Excel, Google sheets, Clinicmaster software programs an asset.
- Experience working in hospitality and customer service industries is an asset.

**Job Types**: Part-time, Permanent
Part-time hours: 10-14 per week

**Salary**: From $17.25 per hour

**Benefits**:

- Casual dress
- Flexible schedule
- On-site parking

Schedule:

- Monday to Friday
- Weekends as needed

Application question(s):

- What is your work availability (hours/days)?

**Education**:

- Secondary School (preferred)

**Experience**:

- receptionist: 2 years (preferred)
- customer service: 2 years (preferred)

Work Location: In person

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