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UX Researcher

2 weeks ago

Vancouver, Canada B.C. College of Nurses and Midwives Full time

**Term: Temporary, Full-time (12+ months)**
**Work Location: Vancouver, B.C Hybrid**(a minimum of 2 days in the office)

**Who we are**

Inspire Global Assessments (Inspire), formally known as the Nursing Community Assessment Services (NCAS), is a branded service of the BC College of Nurses and Midwives. We’re working with nursing regulators and governments across the country to address the acute nursing shortage. Inspire is a unique assessment service that supports the transition of internationally educated health care professionals into the global work force.

The British Columbia College of Nurses & Midwives (“BCCNM”) is the college empowered under the Health Professions Act to regulate the practice of all licensed practical nurses, nurse practitioners, registered midwives, registered nurses, and registered psychiatric nurses in British Columbia. Regulation helps to protect the public by ensuring that professional care or service received by the public is competent, ethical, and meets the standards that society views as acceptable.

**BCCNM’s commitment to Indigenous Specific Anti-Racism**

BCCNM is committed to working with Indigenous Peoples and health system partners to support Indigenous-specific anti-racist practices in the health system. As the largest health regulator in Western Canada, BCCNM has the opportunity to influence the health professionals we regulate, as well as the broader health-care system, to break the cycle of racism, and improve health outcomes for Indigenous Peoples. BCCNM has pledged to become culturally safe and anti-racist, and to support the health professionals we regulate to do the same.

**What we offer you**

We promise to provide you with rewarding work that challenges you. You will be part of a passionate team contributing to our important mandate of protecting the public. As a member of the team, you can expect to be working in a collaborative, team-based environment, and treated in a respectful and professional manner.

The expected starting base salary for this position is $85,000 - $100,000 annually, depending on a variety of factors including qualifications and experience.

**What you’ll be doing**:
The UX Researcher at Inspire Global Assessments is responsible for conducting comprehensive market research and benchmarking to inform strategic decisions related to new project development, particularly for a virtualized assessment platform. This role provides expert guidance on user experience, market viability (various international markets), and advice on accessibility to deliver to our target customers and users.

**Key responsibilities**:

- Conduct market research to identify trends, competitive landscapes, and emerging opportunities within geographic location, industry, technology, and other relevant lenses.
- Analyze proposed solutions against the market analysis to provide insights on viability, market size, target audiences, and competitive positioning.
- Lead UX research activities, including interview samples, surveys, persona development, user journey maps, workflow diagrams, etc., as needed.
- Translate findings into actional UX/UI design recommendations for future product development.
- Advise on best practices for intuitive, accessible, culturally relevant, and aesthetically pleasing design.
- Collaborate with technical teams to ensure feasibility of the long-term design, scalability, and growth of the platform.
- Prepare reports and presentations with insights and analytics showcasing the market trends and user insights of current and future markets.
- Provide ongoing advisory support through the project development lifecycle to ensure a user-centric approach.
- Demonstrates a commitment to ongoing learning related to Indigenous cultural safety and humility and supporting organizational actions towards addressing indigenous-specific racism in BC’s health care system.
- Fosters and maintains an organizational culture that promotes equity, diversity and inclusion, mutual respect, teamwork, and service excellence.

**What you’ll bring**:

- Bachelor’s degree in business, marketing, human-computer interaction, design, or related field; master’s degree preferred.
- Provide experience (7+ years) in market research, business analysis, and UX Design.
- Strong understanding of user-centered design principles, including accessibility standards.
- Proficiency in market-research tools with global data and data analysis techniques.
- Experience with UX research methods (usability testing, user interviews, surveys, etc.).
- Ability to translate complex data and insights into clear, actionable recommendations by way of feasibility studies and recommendations.
- Familiarity with the healthcare industry is considered a strong asset.

**How to Apply**

**Collection Notice**

**Please note**: BCCNM no longer requires staff, contractors, board and committee members, and volunteers to provide an attestation of vaccination related to the Covid-19 pandemic.

In the event of