Home Support Scheduler
6 days ago
The Home Support Scheduler is responsible for developing and coordinating home support service schedules. Duties may include:
- Receiving service referrals and changes;
- Reviewing client needs and matches Community Health Workers based on suitability, geographic location, and skills required;
- Schedules, monitors, maintains and adjusts Community Health Worker’s schedules and client appointments;
- Confirms completion of client service to referral clinician;
- Timekeeping;
- Performs other related duties as assigned.
Hours of work: Rotating Evenings, 14:30 to 23:00
Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Everyone plays a role in the care continuum. Together, we create great workplaces.....Be part of a dynamic team
Our focus is on giving people room to grow, to make an impact in the lives of others. Come and join us
Education, Training and Experience:
- Grade 12,
- Graduation from a recognized Office Administration Program, plus
- Two year’s recent related experience, or an equivalent combination of education, training and experience
- Completion of a 5 minute Typing Test 30 wpm or greater, dated within the past 48 months and must be issued from a valid institution only (non-supervised tests are not accepted)
Skills and Abilities:
- Ability to type 30 wpm
- Ability to operate scheduling and database software in a windows environment
- Ability to communicate effectively to clients and families, community health workers and all members of the health care team
- Ability to work independently and in cooperation with others
- Ability to plan, organize and prioritize
- Knowledge of general office procedures
- Ability to manage a high volume of work and manage several tasks at once
- Ability to analyze and resolve problems
- Ability to operate related equipment
- Physical ability to carry out the duties of the position
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