Regional Sales Manager

Our vision is to become the world’s most reliable innovative hygiene solutions provider, improving quality of life by building healthy spaces in communities where we live, work and play. Sounds simple? Definitely not, but that’s exactly why we are taking on the challenge. We want to live in a world where facilities are safe and hygienic. At Citron Hygiene, we are committed to being the best, and that starts with finding the best people. We have developed a team of amazing people across Canada, US and the UK. As the 2019 and 2020 recipient of the Globe and Mail’s Employee Recommended Workplace, we are collaborative, have integrity, we deliver the highest quality in everything we do and we have fun doing it.

Join us at Citron as a Regional Sales Manager

At Citron Hygiene, we know that great companies start with great people. Citron Hygiene has spent the last 45 years earning the trust of the world’s most prestigious clients, one customer at a time.
We provide solutions that encompass washroom and workplace hygiene products and services to ensure building owners and managers can address their facility’s needs. Our global reach, expanding network of world-class partners, product and service breadth, training, and experience make us a valued partner for companies of all shapes and sizes. Join us and be part of our vision to help create an elevated washroom experience that enhances and preserves business' brand
What's in it for you as a future team member?
- Attractive remuneration including a competitive base salary plus performance incentives and rewards with an uncapped commission structure
- Benefits including health, dental, vision and life insurance
- Continuous learning and development : Get the tools, training, flexibility, and autonomy to build your career, be part of our continuous education program.
- Fun, supportive and collaborative team
- Excellent career advancement and learning opportunities within a rapidly growing and stable company

**Position Overview**:
The Regional Sales Manager (RSM) will be responsible for the overall increase in sales revenues by the management and leadership of a team of Hygiene Sales Experts (HSEs) and Business Development Managers (BDM’s) through the execution of new business opportunities and growth within an assigned customer base to achieve set targets.
As a key tactical leader, the RSM continually develops their team members through coaching, training, and modelling to create both a high performance and ethical team culture. Targeting their HSE team primarily on new sales acquisition and to provide complete and appropriate Hygiene and Washroom solutions to both new logo and customers to boost top-line revenue growth, customer acquisition levels and company profitability. They will also task team members for revenue growth, renewal and retention within their teams assigned portfolio by managing their sales activity and performance on a day-to-day basis, adjusting as needed.
The RSM maintains and enforces Citron Hygiene’s policies, standards, and practices within the team and ensures consistent implementation and adherence to the corporate Vision, Mission and Values.

**Key Responsibilities**:

- Manage sales team of HSE’s to defined and targeted activity (input) and performance (output) metrics through coaching, training, modelling and the use of sales analytics to determine areas of strengths and weaknesses in individuals and the team, taking action as necessary.
- Carry out joint sales calls with Team Members, actively supporting and leading on new large breakthrough sales opportunities and large renegotiations of existing customer contracts. 75% of time is to be spent in the field working alongside the sales team.
- Use SFDC and other company defined IT systems to effectively manage team pipelines, report activity, track sales, forecast and communicate both internally and externally in a professional manner.
- Works closely with immediate local, major and inside sales colleagues, sales and marketing leadership teams, as well as regional Operations, Client Services, IT, and other team members to enhance the service offering available to new and existing customers.
- Attend internal meetings and trainings fully prepared with relevant current data on market opportunities, promoting a positive and professional sales attitude in the office and on calls to ensure the high standards required by Citron Hygiene for customer service, sales professionalism, and environmental consciousness are maintained.
- Carry out market research and maintain knowledgeable about the washroom and hygiene market in the defined territory, including awareness of competitor activity and new legislation, sharing with your team members and sales leadership teams as appropriate.
- Follow the Citron Hygiene policies for team members, especially but not limited to the price book, SFDC policies, tender and bidding processes and standard codes of ethics and Health and Safety that