Inventory & Logistics Coordinator

**Inventory & Logistics Coordinator**

**Operations Department - Onsite**

**Permanent Full-Time**

Covenant House Toronto (CHT) helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of services to hundreds of young people every day. More than a place to stay, we provide life-changing care with unconditional love and respect. We meet youth’s immediate needs and then we work together to achieve their future goals. We offer 24/7 crisis shelter transitional housing options on-site and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the community.

For over 40 years, Covenant House has been dedicated to its mission of serving youth on the street and to protect and safeguard all youth with absolute respect and unconditional love. Since 1982, Covenant House has supported more than 100,000 young people.

**Overview**:
The Inventory & Logistics Coordinator oversees the procurement, donations, storage, and transportation of Covenant House Toronto inventory. The Inventory & Logistics Coordinator is responsible for receiving goods and fulfilling end user requests for goods on a timely basis. This includes confirming quantities and details of goods received and delivering goods requested from CHTs’ inventory to end users and updating the inventory accordingly. The Inventory & Logistics Coordinator is responsible for ensuring that CHT inventory supply meets user needs/demand.

The functions this role is responsible for include the following:

- Coordinating and monitoring logistic operations and ensuring timely and efficient distribution of goods.
- Effective use of storage on premises, asset control/safeguarding, and communication methods and channels to optimize logistics procedures.
- Communicating with vendors, staff, and other stakeholders (including donors, when applicable for coordination of in-kind/other donated goods) to ensure products and services are delivered and accepted into CHT's inventory in a timely manner.
- Maintaining CHT's inventory database of donations and stocked items while ensuring re-order levels are managed appropriately. This includes performing complete inventory checks of all CHT stock and supplies at least once per year.
- Ensuring all documentation related to inventory flows is complete, accurate and filed correctly.
- Identifying, analyzing, and addressing gaps in inventory processes.
- Sourcing and procurement of various operational items such as cleaning supplies, office supplies, office furniture, tools, uniforms, services, and other operational supplies, as required.
- Ensuring budgets are aligned with spending, including reconciling invoices and expense reports.
- Monitoring inventory and logistics efficiency and identifying areas for improvement.
- Ensuring compliance with Operations policies, procedures, and applicable regulations.
- Streamlining processes and related workflows.
- Identifying and proposing cost savings and efficiencies.

**Requirements**:

- **Organizational Skills**: Managing tasks, schedules, and resources efficiently and effectively. Good organizational and coordination and planning skills.
- **Problem-Solving Abilities**:Ability to address challenges effectively, such as transportation delays and/or shortage(s) of supplies.
- **Attention to Detail**: Ensuring accuracy in goods inventory and tasks.
- ** **Time Management**: Prioritizing tasks and meeting deadlines.
- **Financial Literacy**: Understanding budgets and financial records.
- **Adaptability**: Handling unexpected situations and changes.
- **Technical Proficiency**: Familiarity with Microsoft suite of products.
- **Analytical Thinking**: Ability to evaluating processes for improvement.
- Ability to multi-task and prioritize and complete work in a timely and efficient manner.
- Ability to work effectively in a team environment and foster a positive work environment.
- Consistently provides excellent customer service and demonstrates a positive “can-do” attitude.

**Experience and Education**:

- Two+ years' experience managing warehouse, supplies, orders, and distribution.
- High school diploma or G.E.D. Associate degree beneficial.
- Technological Proficiency: Familiarity with logistics software, Microsoft Office, and other relevant tools. Proficiency in Excel for data analysis and reporting.
- Negotiation Abilities: Ability to negotiate with vendors and end-users, when required.
- Customer Service-Oriented: Experience interacting with customers/stakeholders and ensuring their satisfaction coupled with excellent customer service skills.
- Inventory Management: Understanding of inventory control and management is essential to this role.
- Supply Chain Management: Knowledge of supply chain processes and optimization is an asset.
- At Covenant House Toronto we believe in a workplace culture of inclusion that i