Business Data Analyst

Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential.

Position Overview

We’re hiring a strategic, business-savvy Reporting & Insights Analyst who not only mines our existing data with expert SQL, but also scouts, evaluates and champions new data sources to fuel our marketing and customer-experience initiatives. You’ll partner closely with Data Scientists, Data Analysts and BI Developers, translate complex metrics into clear bilingual narratives, and drive actionable insights that align with business goals.

Responsibilities
- Data Querying & Exploration
- Craft and optimize SQL SELECT queries against our data warehouse and transactional systems.
- Source Identification & Integration Planning
- Collaborate with marketing & CRM teams to pinpoint gaps in our data coverage.
- Research, evaluate and recommend new hard (third-party, CRM extensions, POS add-ons) and soft (surveys, social listening, focus groups) data sources.
- Work with Stakeholders and BI to define ingestion requirements, data quality measures and prioritization.
- 360° Reporting & Dashboards
- Aggregate both existing and proposed data extracts (Google Analytics 4, CRM, POS, NPS surveys, ad platforms, etc.) into unified reports.
- Coordinate with BI Developers to enhance and maintain dashboards (Power BI, Tableau, Looker).
- Insight Generation & Attribution
- Conduct trend, segmentation and simple attribution analyses to measure campaign effectiveness and customer journey touchpoints.
- Validate assumptions and results against business definitions and collaborate with Data Scientists on advanced modeling needs.
- Storytelling & Stakeholder Communication
- Transform data findings into compelling bilingual slide decks and executive summaries.
- Present insights to varied audiences—from frontline marketing coordinators to the C-suite—tailoring your message and level of detail.
- Cross-Functional Collaboration
- Serve as the analytics liaison to Marketing, CX, CRM and Product teams—gathering requirements, aligning on priorities and ensuring data solutions meet business objectives.
- Participate in Agile ceremonies, data-governance councils and vendor-evaluation sessions as needed.

Qualifications
- Bachelor’s degree in Marketing, Business, Analytics or related field.
- 3 + years’ experience in a marketing-oriented analytics or reporting role.
- Proven track record identifying and integrating new data sources to support business initiatives.
- Expert SQL skills for querying and data exploration (no ETL or table-creation required).
- Solid understanding of data-warehouse concepts (fact tables, dimensions, slowly changing dims).
- Hands-on experience with Google Analytics 4 and translating web metrics into marketing insights.
- Exceptional written and verbal communication in English and French.
- Strong business acumen, critical thinking and attention to data integrity.

We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.

Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.

Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.

If you value your career as we value our employees and our customers, there’s no better time to join Belron Canada and #BringOutYourBest with us