Client Care Account Executive

3 days ago

Mississauga, Canada Ignite Digital Full time

**The Role**

Providing a high-end customer service experience is our goal and form part of our culture. We deliver high-quality solutions and provide high-quality customer service it’s not just expected. “It is in our commitment.”

If you want to work with major brands, creating solutions that contribute value to the client/Ignite Digital and want to grow with a digital agency. Ignite Digital is looking for you.

**Key Responsibilities & Duties**:
**Specifically, this role will**:

- Fluent in English written and verbal communication
- Fluent in Japanese written and verbal communication
- Must know about Japanese style behaviour.
- Negotiate with the client for renewal of contracts which are both mutually beneficial.
- Work with Business Development Manager and senior staff on pitches by providing strategic advice and effective solutions to incorporate.
- Represent Ignite Digital at conferences or potential new business functions and begin cultivating contacts.
- Up-selling existing accounts
- Manage timelines and budgets
- Consistently meet project deadlines
- Proactively communicate with all clients quarterly basis to identify new sales opportunities, provide customer service and ensure account renewal.
- Organize and receive reports from individuals who are managing your client accounts
- Strong communication
- Strong presentation skills is critical - Present performance results to clients on a monthly basis
- Ensure all projects contain the appropriate legal documentation
- Work well in a team atmosphere, cultivating success for all.
- Be proactive and anticipate client needs before they are requested and review with the team.
- Take the lead in the planning process
- Demonstrate outstanding copy editing and writing skills.
- Train staff in area of expertise (i.e. social media, website development, digital marketingetc)
- Develop and maintain a strong positive relationship with the client while demonstrating a genuine sense of responsibly for the client success and also Ignite Digital’s success.
- Manage and maintain client portfolios

雇用形態: 正社員

給与: $46,324.97 - $55,651.52 年収

Ability to commute/relocate:

- Mississauga, ON L5N 6J2: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Language**:

- Japanese (required)

勤務地：出社勤務

  • Client Care Coordinator

    5 days ago

    Mississauga, Canada Home Instead Senior Care Full time

    _Home Instead is a franchise-based network that is committed to providing dependable, compassionate elderly care services such as personal care, Alzheimer's & Dementia care, companionship and home help._ **Do you want to work in a position that will provide significant fulfillment? **Would you like to join an energetic team who is committed to collectively...

  • Client Executive, Strategic Accounts

    1 day ago

    Mississauga, Ontario, Canada Bell Full time

    Req Id: 427853At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the...

  • Account Executive

    1 day ago

    Mississauga, Ontario, Canada Liberate Logistics Ltd. Full time

    Founded on the common belief that client's deserve better, Liberate Logistics delivers a full suite of freight forwarding and supply chain services to help client's move their business forward. We believe that by leveraging technology, proactive logistics planning and industry specific insights, we can provide clients with a superior supply chain...

  • Account Executive

    1 day ago

    Mississauga, Ontario, Canada Carrier Enterprise Canada Full time

    Career Opportunity – Carrier Enterprise CanadaPosition: Account ExecutivesReporting to:Market LeaderWho We Are:Carrier Enterprise Canada (CEC) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) and refrigeration products, parts and supplies through licensed HVAC/R dealers and contractors. CE...

  • Account Executive

    1 week ago

    Mississauga, Canada Carrier Enterprise Canada Full time

    Direct message the job poster from Carrier Enterprise Canada Career Opportunity – Carrier Enterprise Canada Position: Account Executives Reporting to: Market Leader Who We Are: Carrier Enterprise Canada (CEC) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) and refrigeration products, parts and...

  • Client Care Coordinator-rpn

    1 week ago

    Mississauga, Canada Home Instead Senior Care Full time

    Job Description - Client Care Coordinator, Government Services The Client Care Coordinator, Government Services is expected to perform a variety of duties that relate to client care and service delivery for our clients and their families across the community of Mississauga, Etobicoke and York Region. You will visit clients in their homes and continuously...

  • Accounts Executive

    2 days ago

    Mississauga, Canada ProServeIT Full time

    Do you want to make a big impact on a fast-growing IT organization? Do you want to be part of a team that truly supports employee growth and development? Do you have passion for and experience in sales and customer service? Are you a big people person? Then, we want you! We are currently seeking a talented Accounts Executive (AE) with strong customer...

  • Account Executive

    4 days ago

    Mississauga, Canada Gordon R. Williams Corporation Full time

    **Job description - Account Executive** Gordon R Williams Corp. is a leader in the Canadian HVAC market. We provide all markets with quality products. We specialize in providing the Hospitality market with HVAC equipment as well as providing them with a cost-effective Energy Management Integration solution. Specific products we provide include GE Zoneline...

  • Enterprise Account Executive

    14 hours ago

    Mississauga, Canada Unisync Group Limited Full time

    Unisync is a leading provider of award winning North American Corporate Apparel, and Public Safety, Law Enforcement Uniform, Equipment supplies and protective garments across Canada and the United States. Our customer base includes Air Canada, WestJet, Canadian Coast Guard, Purolator, Petro Canada, Home Hardware, Alaska Airlines and a broad base of...

  • Account Executive

    21 hours ago

    Mississauga, ON, Canada Carrier Enterprise Canada Full time

    Career Opportunity – Carrier Enterprise Canada Position: Account Executives Reporting to: Market Leader Who We Are: Carrier Enterprise Canada (CEC) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) and refrigeration products, parts and supplies through licensed HVAC/R dealers and contractors. CE...