Inside Sales Rep

11 hours ago

ChathamKent, Canada The Linde Group Full time

**Inside Sales Rep (Sleep Support Advisor) - Full Time - Sarnia/Chatham, ON**

**Primary Purpose**

Receive and process client walk-in or phone orders, inquiries, and/or issues covering items or products ordered along with showroom sales and inquiries from walk-in clients. Accountable for meeting sales targets associated with Linde Canada sleep business.

Key Accountabilities:

- Educate clients and fit for CPAP Therapy equipment
- Meet store sales and margin targets, working with Territory Manager and Customer Service Team
- Work with Sleep Labs to ensure client therapy needs are met and government billing forms are completed and submitted in a timely manner
- Perform customer service activities including receiving and entering telephone orders, answering questions, tracing order status or product shipments and resolving problems
- Stocks shelves and sets up promotional materials
- Work with vendors to educate all staff on CPAP therapy products
- Accountable for providing complete and accurate account set-up and pricing data and ensures ongoing accuracy of customer information
- Collection of payments to ensure customer accounts are current

**Required Qualifications**

**Education**:

- High School Graduate

**Experience**:

- A work history focusing on customer satisfaction is a pre-requisite
- Must have the ability to “up sell”

Knowledge / Skills / Abilities:

- Customer Service Excellence
- Excellent communication, interpersonal and computer skills
- Drive to exceed sales and margin targets
- Time management skills, able to multitask and stay calm under pressure
- Results oriented, organized, and able to set priorities and follow through on tasks
- Manage relationships with current and new customers, as well as referral sources
- A commitment to safety is a must and the desire and ability to work in a fast-paced environment
- Self-motivated and capable of working with minimum supervision
- A safety conscious team player who works well with others
- Linde has an extensive background check process which may include but is not limited to, a criminal background review, reference checks, and employment verification._

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Overtime pay

Work Location: In person

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