Customer Service Representative

2 weeks ago

Richmond Hill, Canada Auction Mongers Full time

Responsibilities:

- Provide exceptional customer service by assisting customers with inquiries, concerns, and product information.
- Handle customer complaints and resolve issues in a professional and timely manner.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Utilize phone etiquette skills to answer incoming calls and respond to customer inquiries.
- Maintain a clean and organized work area.
- Collaborate with team members to achieve sales goals and provide support as needed.

**Requirements**:

- Previous experience in customer service or a related field is preferred.
- Strong communication skills, both verbal and written.
- Excellent phone etiquette and the ability to handle difficult customers with professionalism.
- Proficient in time management to prioritize tasks effectively.
- Knowledge of point-of-sale (POS) systems and cash handling procedures.
- Ability to upsell products and services to enhance the customer experience.
- Experience in retail sales is a plus.
- Multilingual skills are a bonus.

**Salary**: $18.00-$22.00 per hour

Expected hours: 40 per week

**Benefits**:

- On-site parking

Day range:

- Monday to Friday

Shift:

- 8 hour shift
- Day shift

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 2 years (preferred)

**Language**:

- French (preferred)

Ability to Commute:

- Richmond Hill, ON L4B 1C6 (required)

Work Location: In person

  • Customer Service Representative

    5 days ago

    Richmond, Canada Priority Appliance Service Full time

    *Priority Appliance Service* is looking for a full-time *Customer Service Rep* to join us in our Richmond office from 8:00 AM to 4:00 PM, Monday through Friday. *What does a Customer Service Rep and Priority Appliance* *do?* At Priority Appliance Service our Customer Service Representatives provide exceptional customer service to customers calling into our...

  • Customer Service Representative

    2 days ago

    Richmond Hill, Canada E.B. Box Company Full time

    The Customer Service Representative will be responsible for directly communicating with customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison between the client and the production department. As the Customer Service Representative, you are a vital player in scaling the...

  • Customer Service Representative

    2 days ago

    Richmond Hill, Canada SRP Companies Full time

    **Overview** SRP Companies Canada (SRP) is a leading full-service category manager offering a broad selection of convenience, novelty, and point-of-sale products (e.g. sunglasses, electronics, plush, novelty, apparel) to convenience store and hospitality channels. To support future growth, the company is looking to hire a **Customer Service...

  • Residential Customer Service Representative

    4 days ago

    Richmond, Canada Ashton Service Group Full time

    **About Us** Ashton Mechanical Group is growing! We are currently hiring for **Customer Service Representatives** to join our growing **Residential Team**! As a Customer Service Representative, you will deliver the most efficient, highest quality customer experiences in our front line/dispatch team. You will promote customer satisfaction by converting...

  • Customer Service Representative

    4 days ago

    Richmond Hill, Canada Reno Lighting Full time

    **Join Our Growing Team at Reno Lighting!** Are you ready to launch your career with one of the fastest-growing lighting companies in Canada? Reno Lighting is seeking a motivated and detail-oriented **Customer Service Representative** to join our dynamic team. This **entry-level opportunity** offers hands-on experience and career development in the...

  • Customer Service Representative and Purchaser

    2 weeks ago

    Richmond Hill, Canada E.B. Box Company Full time

    The Customer Service Representative will be responsible for directly communicating with customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison between the client and the production department. As the Customer Service Representative, you are a vital player in scaling the...

  • Customer Service Representative

    1 week ago

    Richmond Hill, Canada Amico Full time

    Amico Corporation is a fast-growing global company and leading manufacturer of Medical Equipment, located in Richmond Hill, Ontario. We are looking for a Customer Service Representative to join the team. **Responsibilities will include, but not limited to**: - Ensuring customer satisfaction by quick responsiveness and anticipating customer needs - Order...

  • Customer Service Representative

    2 days ago

    Richmond Hill, Canada BMO Financial Group Full time

    11680 Yonge Street Richmond Hill Ontario,L4E 0K4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    4 days ago

    Richmond Hill, Canada BMO Financial Group Full time

    9350 Yonge Street Richmond Hill Ontario,L4C 5G2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    7 hours ago

    Richmond Hill, Ontario, Canada ToHo Garage Doors Full time

    We're looking for a detail-oriented, reliable Customer Service Representative to join our garage door manufacturing & supply team. You'll support customers and internal teams while helping keep orders and operations running smoothly.Assist customers by phone, email, and in personEnter orders, quotes, and customer data accuratelyHelp resolve customer issues...