Automotive Service Advisor

3 days ago

Cochrane, Canada Northstar Auto Group Full time

**We are looking for a conscientious, energetic person to join North Star Ford as a Service Advisor / Writer at our Cochrane location**

The Service Advisor is the primary contact for our customers and they make sure every customer is provided with the best service experience from start to finish every visit The Service Advisor will be responsible for scheduling automotive service work for the service department and selling recommended or required services to customers

Hours: Monday to Friday rotation between the hours of 6:00am - 6:00pm.

**Qualifications**:

- 1-3 years’ working experience in a customer service or sales position.
- Previous automotive or equipment dealership experience is an asset.
- Strong customer service and troubleshooting skills.
- Ability to analyze and interpret the needs of customers and offer the appropriate options, solutions, and resolutions required.
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
- Must have valid driver’s license and the ability to drive manual transmission vehicles.

**Benefits**:
We have an excellent benefits package that includes extended health and dental coverage, including 100% prescription cost coverage, Massage Therapy, Chiropractic, Acupuncture etc. We also provide Long Term Disability, plus the Ford Pension Plan after one year of service.

As important as all of the above is, at North Star Ford we only consider people that have an attitude of service to our customers and our teammates Help us keep the experience the way it should be

**Job Types**: Full-time, Permanent

Pay: $6,500.00-$7,200.00 per month

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Cochrane, AB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Automotive: 1 year (required)
- Customer Service: 2 years (required)

Licence/Certification:

- Driving Licence (non-GDL) (required)

Work Location: In person

  • Automotive Sales

    13 hours ago

    Cochrane, Canada Cochrane Toyota Full time

    Product Advisor – Cochrane Toyota Are you passionate about delivering an exceptional customer experience? Do you thrive in a dynamic, people-focused environment? If so, we want you on our team!   About the Role As a Product Advisor, you’ll be the face of our Toyota dealership—guiding customers through one of the most exciting moments in their lives:...

  • Financial Services Advisor

    4 hours ago

    Cochrane, Canada Cochrane Toyota Full time

    **Join Our Award-Winning Toyota Dealership as a Financial Services Advisor!** Are you passionate about delivering exceptional customer service and excited about helping people achieve their automotive dreams? We are seeking a motivated and personable **Financial Services Advisor** to join our team at Cochrane Toyota. **About Us**: Our dealership has been...

  • Junior Parts Advisor

    1 week ago

    Cochrane, Canada Cochrane Toyota Full time

    This position is a full time position and a start in to becoming a parts advisor. The Cochrane Toyota Parts department not only provides parts for standard automotive maintenance but also offers expertise to customers interested in accessorizing their vehicles. Parts Advisors work collaboratively with all departments to provide high-quality products and...

  • Automotive Service Manager

    24 hours ago

    Cochrane, Alberta, Canada Northstar Auto Group Full time

    Northstar Ford is looking for an experienced Automotive Service Manager to join our team in Cochrane.As the Automotive Service Manager, you will lead a strong, established service department with a focus on continued growth, operational excellence, and team development.This role is ideal for someone who thrives on responsibility, leadership, and being part...

  • Automotive Sales

    1 day ago

    Cochrane, Alberta, Canada Cochrane Toyota Full time

    Product Advisor – Cochrane ToyotaAre you passionate about delivering an exceptional customer experience? Do you thrive in a dynamic, people-focused environment? If so, we want you on our team About the RoleAs a Product Advisor, you'll be the face of our Toyota dealership—guiding customers through one of the most exciting moments in their lives:...

  • Pre Owned Product Advisor

    1 week ago

    Cochrane, Canada Cochrane Toyota Full time

    Cochrane Toyota is looking to add a Pre-Owned Product Advisor to our award winning team! Here at Cochrane Toyota, we are dedicated to putting our customers into trusted, reliable, Pre-Owned vehicles and are looking for a Product Advisor who is motivated, trustworthy, and personable. Strong communication and organizational skills are required to best serve...

  • Pre Owned Product Advisor

    3 days ago

    Cochrane, Canada Cochrane Toyota Full time

    **Pre-Owned Product Advisor - Cochrane Toyota** Are you passionate about delivering an exceptional customer experience? Do you thrive in a dynamic, people-focused environment? If so, **we want you on our team**! **: **About the Role**: As a **Pre-Owned Product Advisor**, you’ll be the face of our Toyota dealership - guiding customers through one of the...

  • Pre Owned Product Advisor

    15 hours ago

    Cochrane, Canada Cochrane Toyota Full time

    Pre-Owned Product Advisor – Cochrane Toyota Are you passionate about delivering an exceptional customer experience? Do you thrive in a dynamic, people-focused environment? If so, we want you on our team!   About the Role As a Pre-Owned Product Advisor, you’ll be the face of our Toyota dealership - guiding customers through one of the most exciting...

  • Journeyman Automotive Technician

    15 hours ago

    Cochrane, Canada Cochrane Toyota Full time

    About the Role Cochrane Toyota is seeking a full-time, experienced Journeyman Automotive Technician to join our growing service team.The Journeyman Technicians are tasked with accurately and efficiently inspecting and servicing our customers' and internal vehicles.Cochrane Toyota seeks knowledgeable, detail-oriented individuals who can communicate with staff...

  • Pre Owned Product Advisor

    1 day ago

    Cochrane, Alberta, Canada Cochrane Toyota Full time

    Pre-Owned Product Advisor – Cochrane ToyotaAre you passionate about delivering an exceptional customer experience? Do you thrive in a dynamic, people-focused environment? If so, we want you on our teamAbout the RoleAs a Pre-Owned Product Advisor, you'll be the face of our Toyota dealership - guiding customers through one of the most exciting moments in...