Innovation Hub Manager

**Location**: Route 93 Innovation Hub - On-site, Midland, Ontario
**Type**:Full-time, some evenings and weekends
**Reports to**:Fractional Executive Director
**Salary Range**:$55,000 - $65,000

**About Route 93 Innovation Hub**

Route 93 Innovation Hub exists to foster innovation, entrepreneurship, and economic resilience in North Simcoe. We support startups, scale-ups, established businesses, and innovators by offering shared workspace, collaborative programming, mentorship, and meaningful connections.

As a regional anchor for innovation, Route 93 is a space where ideas are shared, relationships are built, and momentum takes shape. We connect entrepreneurs, industry leaders, community partners, and institutions through hands-on programming and shared goals that help strengthen our local economy and encourage forward-thinking leadership and growth.

**About The Role**

The Hub Manager is the full-time, on-site lead at Route 93 and plays a central role in making the Innovation Hub function as both a professional, well-run space and a vibrant, connected community. This is a fast-paced, hands-on position that balances strategic priorities with day-to-day responsibilities. From hosting guests and managing memberships to executing events, supporting volunteers, maintaining internal systems, and ensuring no detail falls through the cracks, this role holds a wide range of responsibilities.

This is a key role for someone who thrives in community-oriented environments, embraces variety, and wants to be part of something meaningful and growing in North Simcoe.

**Key Responsibilities**
- Manage the day-to-day operations of the Hub and ensure the space is functional, welcoming, and inspiring
- Oversee coworking memberships, meeting room bookings, and facility use
- Provide onboarding, support, and regular check-ins with members, volunteers, and mentors
- Cultivate a vibrant, connected community by helping members find value in the space and community
- Coordinate the delivery of Route93 events, workshops, and special programs
- Support speaker coordination, registrations, technology setup, and logistics
- Assist in building mentorship and support services for members and the broader ecosystem
- Gather feedback and performance data from attendees and participants to improve future offerings
- Monitor supplies, manage vendor relationships, and ensure basic facilities upkeep
- Maintain accurate data tracking and report on KPIs, usage metrics, and outcomes
- Confidently manage Hub technology such as smart displays, booking systems, and audiovisual setups
- Update website content in WordPress (no coding needed, but strong admin confidence is required)
- Create, schedule, and send basic e-blasts using Mailchimp or similar platforms
- Use Microsoft 365 and Google Workspace for document sharing, communication, and reporting
- Keep internal files, calendars, and communications well organized and up to date
- Serve as a friendly, capable point of contact for external partners and guests
- Represent Route93 at local meetings and events when required
- Support fundraising, sponsorship, and grant-related efforts by collecting data, organizing materials, and relationship building and maintaining.
- Liaise with the Executive Director weekly to ensure alignment on strategy and execution

**Required Qualifications & Skills**

Core Experience
- 5+ years in a program management, operations, marketing, community engagement, or administrative role
- Prior experience in an innovation hub, co-working space, startup, or nonprofit setting is a strong asset
- Experience in client or member-facing roles with demonstrated relationship management skills

Digital & Technical Proficiency
- Strong working knowledge of Microsoft 365 (Outlook, Word, Excel, OneDrive, SharePoint)
- Comfort using Google Workspace (Docs, Sheets, Forms, Drive)
- Experience with WordPress for website updates (no development required)
- Ability to troubleshoot tech setups, use digital event tools, and maintain internal systems

Personal Attributes
- Organized, dependable, and detail-oriented
- Approachable and energetic with strong interpersonal skills
- Able to juggle multiple priorities and solve problems in real time
- Comfortable working independently with limited oversight
- Passionate about innovation, entrepreneurship, and regional development

**Additional Details**

Must be available for occasional evening or weekend events

Must be based in or near the North Simcoe region

This is a full-time, in-person role.

Health benefits available

Vehicle and driver’s license a plus

**Job Types**: Full-time, Permanent

Pay: $55,000.00-$65,000.00 per year

**Benefits**:

- Extended health care

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person