Customer Service/administration Representative

4 days ago

Burnaby, Canada Fuelex Energy Full time

**URGENTLY HIRING**
**Experienced Customer Service and Admin Representative Needed**
**Full Benefits**
**Full-time, Permanent**

**Who We Are**:
Fuelex Energy Ltd. is one of the Lower Mainland’s leading fuel and lubricant suppliers. We are the exclusive wholesale branded distributor of Esso Fuels and Mobil Lubricants, both well-recognized and trusted brands across Western Canada. Fuelex Energy Ltd. offers a wide variety of petroleum products and services to meet the fuel and lubricant needs of residential and commercial customers across the Lower Mainland.

Our team knows and understands that ownership, accountability and responsibility are key to our individual and collective success. Our core values are clear and simple, and we live by them every day. **Do what’s Right** | Respect Others | Perform with Excellence**

At Fuelex Energy Ltd., you will build your career where your contribution is valued, where you’re working with some of the very best in our industry, and where you are continuously learning and growing every day. If you possess a strong, team-oriented work ethic with a desire to learn and grow then we are looking for you

We are currently looking for a Customer Service/Admin Representative. This position is based out of our facilities in Burnaby, BC. This is full-time - Monday to Friday, from 7:30AM - 4:00PM. Our team enjoys a regular work schedule, competitive wages, great benefits, and career advancement opportunities. We also have a family-friendly work environment filled with people who have your back, like to have fun, enjoy what they do, and challenge you to become better.

The Customer Service/Admin Representative’s responsibilities include but are not limited to:

- Answering customer calls and providing them with the assistance they need
- Invoice and billing for external distributors
- Initiating, maintaining and processing service requests from vendors
- Assisting walk-in customers and processing payments
- Organizing and filing delivery slips, proof-of-deliveries, and invoices neatly
- Tracking customer concerns and preparing weekly reports

**We Offer**:

- Competitive salary
- Comprehensive benefits package including: RRSP, health, dental and employee & family assistance program
- 100% paid training and extensive orientation
- Exciting variety of duties in a positive work environment
- On-going coaching from your supervisor and the leadership team
- A fantastic full-time work schedule - evenings and weekends off.
- Respectful
- helpful and kind to others
- Optimistic - eager to learn new things, improve and help others
- Self-motivated - a determined individual who is driven by goals and deadlines
- Dependable - someone who clients and team members can rely on
- Team player - ability to work well with others and do whatever is needed

**Experience and Qualifications**:

- High school diploma, GED or equivalent
- Minimum 3 years of demonstrated customer service or administrative experience in a fast-paced environment
- Ability to adapt to changing priorities or challenges
- Strong organizational skills and ability to multi-task with an attention to detail and data accuracy
- Proficient with MS365, including Outlook, Teams, Excel, Word

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