Customer Experience Specialist
2 days ago
Customer Service is not just thing we talk about. Our team is creating relationships with customers which makes us their automotive partner for life.
We are **accountable**. ; We are **dedicated to continuous learning and improvement**. ; We **foster collaboration** ; We are **disciplined and proactive**.
We are **Resilient** ; We **Drive Results and Manage Performance**.
The question is, are you? We are looking for that next team member that shares out values, someone that can determine what we need to do today to be better tomorrow.
As a Customer Service Specialist, you must
- Help Develop a Strategic Outlook
- Have a data driven mindset
- Be a great communicator and story teller
- Develop Relationships from Pre-purchase to post.
- Be able to self manage projects
- Have empathy and great listening Skills
- Be Adaptable to an ever changing environment and technology.
**_ The non negotiables are:_**
You must be able to call customers on demand and be comfortable on the phone
You need to be able to troubleshoot issues good and bad with clients
You need to be able to self Manage
You need to be able to meet deadlines
You must be able to interpret data in order to provide recommendations to the Management team.
If you think you have what it takes, we want to hear from you
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