Dental Receptionist

2 weeks ago


Aurora, Canada Dentistry in Aurora Full time

**Job Overview**

**Responsibilities**
- Greet patients warmly upon arrival and assist with check-in procedures.
- Schedule appointments and manage the dental office calendar efficiently.
- Answer phone calls promptly, addressing patient inquiries and concerns with professionalism.
- Maintain patient records using electronic records systems such as Dentrix.
- Process patient information and verify insurance eligibility and coverage.
- Handle billing inquiries and assist with payment processing.
- Ensure the reception area is clean, organized, and welcoming for patients.
- Collaborate with dental staff to ensure seamless patient flow throughout the office.
- Stay updated on medical terminology and office protocols to assist effectively in various administrative tasks.

**Qualifications**
- Previous experience as a Dental Receptionist or in a similar administrative role within a dental or medical office is preferred.
- Familiarity with dental software systems such as Dentrix or Epic is highly desirable.
- Strong understanding of medical terminology related to dentistry.
- Excellent communication skills, both verbal and written, with a focus on customer service.
- Proficient in using phone systems and handling multi-line calls effectively.
- Ability to work well under pressure while maintaining attention to detail in a fast-paced environment.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.

Pay: $23.76-$24.73 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person

Expected start date: 2025-06-09


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