Program Manager
5 days ago
Located in the picturesque town of Goderich, and Stratford, Ontario, we are committed to partnering with communities to provide professional child protection services. We advocate for and protect children’s rights; support and strengthen families and we are leaders for positive change in our community.
**Summary of Duties and Responsibilities**:
Under the general supervision of the Director of Service, the Program Manager is a management designated position intended to ensure that responsibility for the delivery and operation of the agency’s services as clearly identified and assigned. This position contains elements of clinical and staff supervision and/or third-party vendor management, general management and administrative responsibilities and specialized service responsibilities. The incumbent is a member of the agency Management Team and assumes responsibility for the supervision and interpretation of policy/procedures and standards of service.
**Qualifications**:
- M.S.W. or B.S.W. with progressive experience in child welfare, or equivalency as approved by the Agency.
- At least 5 years progressive experience in children's services - child welfare, or equivalency as approved by the Executive Director.
- Proven leadership/managerial skills and ability to analyze, problem-solve and instruct on a case and policy/procedure matters related to clinical child welfare.
- Well-developed organizational skills and ability to manage projects.
- Strategic thinker who possesses solid technical and general management acumen and can organize and manage multiple priorities.
- Awareness of Customary Care Agreements and Original Dispute Resolution.
- Knowledge and understanding of the history of Anti-Black Racism in child welfare and its effects on the overrepresentation of black and racialized children, youth and families involved in the child welfare system.
- Knowledge and understanding of relevant legislation from the Ontario Human Rights Code. The Accessibility for Ontarians with Disabilities Act (AODA) pertaining to diversity, equity, and inclusion, and disability.
- Competence in working with individuals from broad backgrounds, races, ethnicities, religions, sexual orientation, gender identity, and disability.
- Experience with evidence-based practices in child maltreatment assessment and treatment.
- Extensive knowledge of agency and community supports and services.
- Knowledge of community engagement and development.
- Strong communication and presentation skills and the ability to perform during periods of multiple demands.
- High tolerance for emotional, intensive work and cases.
- Ability to understand, manage and take lead with extremely contentious and complex cases.
- Ability to thrive in ambiguity and complexity.
- Proven ability to work collaboratively across the agency, within the child welfare sector, and with community partners.
- Valid Ontario G Driver’s license.
- Access to a vehicle for work purposes.
- Superior computer skills, including Microsoft Word, Excel, Power Point, CPIN.
- Strong bias for action, ability to work independently and strong critical thinking and negotiating skills.
**Job Types**: Full-time, Permanent
Pay: $97,423.00-$116,180.00 per year
**Benefits**:
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Vision care
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Project management: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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