Clinic Receptionist

4 days ago

Milton, Canada Osteoathletic Full time

We are seeking a reliable, responsible, detail oriented, **Front Desk Receptionist and Office Administrator **with amazing interpersonal skills for our busy sports medical clinic located in Milton, Ontario.

**Responsibilities**:

- Oversee administration of day-to-day clinic operations
- Receptionist duties such as greeting and scheduling appointments for patients, with the goal of maximizing the schedule and creating opportunities to build new bookings
- Facilitate an excellent level of customer service by interacting with patients and staff
- Educate patients on the benefits of our services and differences between modalities
- Assist the Owner and/or Director in maximizing sales and profitability and effectively control all related expenses of the store
- Ensure clinic’s compliancy with health & safety guidelines
- Merchandising, inventory control and stocking shelves
- Social media engagement and marketing - photographing, filming and posting visuals
- Actively taking initiative and keeping busy during low customer traffic
- Organize and manage patient intake documents for electronic filing
- Maintain clinic cleanliness and organize laundry
- Open and close the clinic to ensure the space is secured
- Manage client files as appropriate
- Interact with insurance providers and referring medical offices for submission of treatment notes and diagnostic reports (including coordination of client release of records requests)
- Other duties as assigned by Owner and/or Director

**Requirements**:

- Office administration training required
- Kinesiology background an asset
- Experience working within a multidisciplinary clinic
- Attendance, punctuality and reliability are mandatory
- Demonstrated accuracy and attention to detail in a fast-paced environment.
- Strong ability to multi-task, effective time management is critical
- Above average organizational, interpersonal, customer service skills and experience
- Able to work in a team environment.
- Excellent written, verbal and electronic communication skills.
- Must be highly proficient in MS Office (Word, Excel, Outlook)
- Ability to cover other receptionist shifts as necessary due to vacation, sickness, etc

**Please note hiring manager is not onsite. Applications sent directly to the clinic will be ignored.**

Pay: $18.00-$21.00 per hour

**Benefits**:

- Casual dress
- Flexible schedule
- On-site parking

Flexible Language Requirement:

- French not required

Application question(s):

- Are you available to work select evenings (2:30pm-8pm) and Saturday (9:30am-6pm) shifts as part of your overall schedule?

**Experience**:

- customer service: 2 years (preferred)
- multidisciplinary clinic: 1 year (preferred)

Licence/Certification:

- Office Administration Certificate (preferred)

Work Location: In person

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