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Administrative Assistant
3 weeks ago
We are looking for a reliable Administrative Assistant to do customer quotes, invoices, scheduling, various office tasks and help other departments as needed. You will act as a communication point for customers and technicians to schedule service calls.
The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
**Responsibilities**:
- Invoicing customers
- Receive emergency and non-emergency calls and record significant information
- Address problems and requests by transmitting information or providing solutions
- Receive and dispatch orders for products or deliveries
- Prioritize calls according to urgency and importance
- Monitor the route and status of field units to coordinate and prioritize their schedule
- Enter data in computer system and maintain logs and records of calls, activities and other information
**Requirements**:
- Proven experience as dispatcher or relevant position
- Tech-savvy with knowledge of relevant methods
- HVAC Experience a bonus
- Fast typing with experience in data entry
- Knowledge of procedures and guideline for emergency situations
- Proficient in English (oral and written)
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgement and critical thinking
- High school diploma
**Job Types**: Full-time, Permanent
**Salary**: $22.00-$24.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- RRSP match
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: One location
