Security Systems Technician

7 days ago

Oakville, Canada Acara Solutions Full time

**Here's what you'd do**:

- Install and program alarm and security systems, to include CCTV and access control
- Identify risk to customers and provide effective solutions
- Conduct routine preventative maintenance on alarm system
- Attending to all service calls received from customers via the company dispatcher or directly. Contacting customers following the notification of each service call as per procedures.
- Repairing defective equipment in order to restore it to proper working condition
- Assuring quality control through the completion of all scheduled preventive maintenance calls for assigned customer's equipment in accordance with the terms of service agreements
- Providing technical and user support by directing and assisting clients in the operation of the products thereby assuring their most efficient use
- Managing service call routing to maximize time utilization
- Diligently completing and submitting work orders as needed.
- All work orders completed at the client's site must contain serial numbers of equipment and must be signed by the client's designated authority
- Participating in training sessions as needed to maintain adequate levels of skills and knowledge
- Updating the dispatcher on the status of all calls, completed or work-in-progress, on a per call basis
- Performing product installations, reconfigurations, removals, or relocations as needed from time to time as well as site surveys as needed.

**Job Types**: Full-time, Permanent

**Salary**: $25.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Oakville, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Security installation: 2 years (required)
- CCTV installation: 2 years (preferred)

Work Location: One location

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